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Outreach Worker

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360 Resourcing Solutions

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Location:
United Kingdom , Camden

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Category:
-

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Contract Type:
Not provided

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Salary:

33133.12 - 35871.35 GBP / Year
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Job Description:

At the heart of Camden’s response to street homelessness, the Rough Sleeping Outreach & Hub Service works across streets, transport hubs and a central support hub to ensure that no one is left facing rough sleeping alone. This is an integrated, borough-wide service focused on early engagement, reducing harm and supporting people to move away from the streets towards safety, accommodation and longer-term stability.

Job Responsibility:

  • Be a consistent and trusted presence for people sleeping rough or at risk of rough sleeping
  • Work flexibly across street outreach and hub-based support on a rota basis
  • Build meaningful relationships
  • Carry out trauma-aware assessments
  • Coordinate practical support that helps people take their next steps
  • Work within a 'No Wrong Door' approach
  • Support people wherever and however they engage
  • Respond to complex situations
  • Manage risk thoughtfully
  • Support people through moments of crisis and change

Requirements:

  • Motivated by helping people move away from harm and towards stability
  • Patience, persistence and empathy
  • Trauma-informed, strengths-based approach
  • Ability to stay calm and professional in complex situations
  • Balance compassion with clear boundaries
  • Ability to manage risk and safeguarding effectively
  • Work well in a fast-moving environment
  • Manage competing priorities
  • Work independently in the community
  • Keep clear, accurate records
  • Value partnership and collaboration
  • Confident working alongside housing, health, substance use and community safety services
  • Flexible and reliable
  • Comfortable working across a rota including early and late shifts, evenings and weekends
  • Open to working both on outreach and within a hub setting
  • Enhanced DBS check (processed by SHP) for the successful applicant
What we offer:
  • A salary increase after successfully completing six month's probationary period
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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