Outlet Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Maldives, Fari Islands

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Responsible for managing the daily operations of the restaurant, bar, and room service (if applicable). The Outlet Manager plays a key leadership role in ensuring high levels of guest and employee satisfaction, operational excellence, and financial performance. This includes supporting menu planning, maintaining sanitation standards, and providing hands-on leadership during peak service periods.

Job Responsibility:

Oversees outlet operations including service flow, cleanliness, and team deployment
Maintains service and sanitation standards across all assigned areas
Adjusts staffing levels based on operational needs and guest volumes
Leads and motivates the team by example, promoting accountability and high standards
Builds a culture of trust, respect, and collaboration
Provides regular coaching and performance feedback
Ensures compliance with company policies, food safety standards, and local liquor laws
Acts as the main point of contact for guest interactions within the outlet
Empowers staff to deliver anticipatory and personalized service
Proactively handles guest concerns and seeks feedback to improve service
Monitors service delivery to ensure consistent guest satisfaction from arrival to departure
Establishes performance expectations and conducts regular evaluations
Provides ongoing training tailored to service standards and guest needs
Creates a positive working environment that promotes retention and development
Implements recognition practices to motivate and engage team members
Assists floor staff during peak hours and special events
Ensures quality control for food presentation and service flow
Manages outlet-related purchasing, inventory, and invoice processes

Requirements:

High school diploma or GED
4 years of experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hospitality, Business Administration, or related major
2 years of relevant experience
Must be fluent in Chinese and English (spoken and written)

What we offer:

Equal opportunity employer
Non-discrimination on any protected basis
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Proud of the work you do and who you work with
Chance to be part of a global brand leader in luxury hospitality

Additional Information:

Job Posted:
July 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Outlet Manager