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Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently.
Job Responsibility:
Manage bar/lounge daily shift operations and supervise staff
Assist with promoting the lounge and menu planning
Maintain standards and assist servers during peak periods
Manage property liquor inventories and controls
Ensure guest and employee satisfaction while maintaining operating budget
Enforce all legal obligations professionally and consistently
Determine training needs and implement plans
Assist in other outlets when needed
Implement beverage policy and procedures
Monitor adherence to liquor control policies
Attend pre- and post-convention meetings
Manage department's controllable expenses
Maintain food handling and sanitation standards
Train staff on liquor control policies
Supervise staffing levels
Provide excellent customer service
Respond to guest problems and complaints
Empower employees for excellent service
Support departmental orientation program
Requirements:
High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area
Understanding of beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls
Knowledge of budgets, operating statements and payroll progress reports
Understanding of liquor control policies and procedures
Food handling and sanitation standards knowledge
Nice to have:
Outgoing personality
Authentically amazing attitude
Service-oriented mindset
Ability to work in theatrical performance environment
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