Outbound technical support representative Job at Bluesight

Customer Service Technical Support Representative

A Member Care Representative is responsible for providing a basic to intermediat...

Location

United States , South Jordan

Salary:

Not provided

Cricut

Expiration Date

Until further notice

Requirements

One or more years working: a) as a high touch, face to face customer service role
b) in a call/contact center
c) as a customer service representative where technical support or trouble shooting is a primary job function
Windows and MacOS: Intermediate knowledge of Windows and Mac operating systems with above average provable experience troubleshooting hardware and software issues
Android and IOS: Intermediate troubleshooting capability for iOS and Android phones or tablets with above average provable experience troubleshooting hardware and software issues
Ability to accurately type 40+ wpm
Competent diagnosing basic to intermediate technical issues involving software applications and interfaces
Provable experience resolving customer related issues, inbound and/or outbound inquiries, returns, and diffusing escalated issues, etc.
Demonstrate sound interpersonal skills and a commitment to provide accurate information to members regarding Cricut®'s products and services
Ability to navigate difficult conversations and de-escalate tense interactions with professionalism and empathy

Job Responsibility

Provide service to Cricut® inbound customer inquiries regarding Cricut® products, hardware, software and services (primarily voice with potential for email and chat)
Document and escalate to internal and external teams as required to support complex support issues/requests
Reply to service tickets promptly and in accordance with established guidelines
Accurately maintain associated data, files and records regarding technical support incidents
Manage individual work to provide exceptional member satisfaction
Achieve all performance standards including service ticket SLA, handle time, quality, productivity, attendance, professionalism, etc.
Engage members by offering education on additional products or services to further enhance the customer experience
Provide how to information and knowledge to members using our crafting products
Demonstrate proficiency with all Cricut® products through on the job training
Effectively communicate and simplify technical terms for members while trouble shooting products of a creative, technical or mechanical nature

What we offer

competitive Medical, Dental, and Vision coverage
a 401(k) match
generous PTO
a yearly lifestyle stipend to support your wellness and passions
exclusive employee discounts

Fulltime

Customer Support Representative

John Deere Financial is seeking enthusiastic and proactive individuals to join i...

Location

United States , Johnston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

6+ months of customer service experience
Proficiency in interpersonal and written communication
High comfort level with using consumer software applications
Demonstrated familiarity with platforms like Facebook, Instagram, Twitter/X, TikTok, YouTube, and beyond
Ability to troubleshoot computer-related issues effectively

Job Responsibility

Handling live customer interactions on John Deere’s Social Media platforms, email, and website
Taking on questions about product availability, compatibility, technical issues, and loyalty programs
Ensuring excellent customer experiences while documenting interactions effectively
Monitoring social channels and approving outbound content for accuracy and quality

What we offer

Retention bonuses and pay increases as you progress in the role and team
Hybrid work potential: On Fridays, Saturdays, and Sundays, you’ll have the option to work from home
Skill-building opportunities: Engage with social media management and troubleshooting tasks
Work alongside an iconic brand: John Deere’s reputation for innovation, reliability, and customer service is unmatched
Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Bilingual customer service representative

Are you passionate about customer service and enjoy finding solutions to meet cl...

Location

Canada , Laval

Salary:

21.00 - 24.00 CAD / Hour

Randstad

Expiration Date

February 18, 2026

Requirements

Perfect bilingualism (French/English), spoken and written
Minimum of 2 years of experience in a similar role (customer service, technical support, telemarketing, dispatch, or appointment scheduling)
Previous call center experience required
Excellent communication skills, active listening, and strong interpersonal abilities
Proficiency with CRM tools and office software (Outlook, Excel, Word)
Autonomous, detail-oriented, and professional
Ability to work under pressure and manage multiple priorities efficiently
Team-oriented, motivated, and performance-driven

Job Responsibility

Answer inbound and outbound calls with professionalism and empathy
Provide technical support, including basic troubleshooting and escalating complex cases to the appropriate department
Ensure the efficient dispatching of service requests and technical interventions
Schedule and confirm client appointments while ensuring accurate follow-ups
Make outbound calls for client follow-ups, satisfaction surveys, or light telemarketing activities
Use CRM tools and digital platforms to manage and document all customer interactions
Meet and exceed established performance objectives (KPIs)

What we offer

Fast-growing company offering stability and career advancement opportunities
Comprehensive training provided upon hire
Friendly, inclusive, and supportive work environment
Competitive salary, social benefits, and employee recognition programs

Fulltime

Bilingual customer service representative

Are you passionate about customer service and enjoy finding solutions to meet cl...

Location

Canada , Longueuil

Salary:

21.00 - 24.00 CAD / Hour

Randstad

Expiration Date

February 18, 2026

Requirements

Perfect bilingualism (French/English), spoken and written, required to communicate with english-speaking clients and partners outside Quebec
Minimum of 2 years of experience in a similar role (customer service, technical support, telemarketing, dispatch, or appointment scheduling)
Previous call center experience required
Excellent communication skills, active listening, and strong interpersonal abilities
Proficiency with CRM tools and office software (Outlook, Excel, Word)
Autonomous, detail-oriented, and professional
Ability to work under pressure and manage multiple priorities efficiently
Team-oriented, motivated, and performance-driven

Job Responsibility

Answer inbound and outbound calls with professionalism and empathy
Provide technical support, including basic troubleshooting and escalating complex cases to the appropriate department
Ensure the efficient dispatching of service requests and technical interventions
Schedule and confirm client appointments while ensuring accurate follow-ups
Make outbound calls for client follow-ups, satisfaction surveys, or light telemarketing activities
Use CRM tools and digital platforms to manage and document all customer interactions
Meet and exceed established performance objectives (KPIs)

What we offer

Fast-growing company offering stability and career advancement opportunities
Comprehensive training provided upon hire
Friendly, inclusive, and supportive work environment
Competitive salary, social benefits, and employee recognition programs

Fulltime

Vercel Development Representative

Vercel is seeking a Vercel Development Representative to help bring the next wav...

Location

United States , San Francisco; Austin; New York City

Salary:

100000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

Passion for web development and staying current with the latest trends and technologies
3+ years of experience in a technical, sales, or customer support role for a technical product
Excellent communication skills — ability to explain complex technical concepts to both technical and non-technical stakeholders
Strong problem-solving abilities and attention to detail
Self-motivated and able to work independently while also collaborating effectively with cross-functional teams

Job Responsibility

Identify and engage high-potential companies that could benefit from Vercel’s platform
Research prospects and tailor outreach to engineering, product, and marketing leaders
Qualify inbound leads and generate outbound opportunities through personalized outreach
Partner with Account Executives to build pipeline and drive adoption in the Commercial segment
Collaborate cross-functionally with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

Business Development Representative

You’ll be the driving force behind Encord’s future growth, owning the top of the...

Location

United States , San Francisco

Salary:

Not provided

Encord

Expiration Date

Until further notice

Requirements

Up to a year of experience in B2B SaaS, ideally with some exposure to outbound prospecting, lead qualification, or client engagement
Strong communication and organisation skills
Demonstrated resilience, commercial thinking, and ability to perform under pressure
Drive and determination shown through internships, part-time work, sport, or leadership in societies and extracurricular activities (for graduates)
Ambition and willingness to roll up sleeves
Thrives in collaborative environments
Entrepreneurial spirit
Intelligent and can engage with technical intricacies
Desire to grow within the company
Consistent top percentile performance in education, business, sport, or sales

Job Responsibility

Pipeline Generation: Strategically identify, research, and engage high-potential prospects across priority verticals and regions
Own multi-channel outreach
Craft messaging that resonates with technical and commercial buyers
Consistently create high-quality opportunities that fuel sales pipeline
Work closely with Growth and Sales to test campaigns, refine targeting, and set the standard for excellence in outbound execution
Mid-Funnel Support: Partner with Account Executives to progress opportunities through evaluation
Help shape business cases
Coordinate follow-ups
Support demos and trials
Ensure prospects have a seamless experience from first contact through to close

What we offer

Competitive salary, commission and equity in a hyper growth startup
Real opportunities to grow
Strong in person culture
Flexible PTO to recharge
Annual learning and development budget
18 Paid Vacation Days in the US + federal holidays
Lots of opportunities for travel (all around the US, to London & Europe)
Bi-annual off-sites, company lunches twice a week, and monthly socials
Health, dental and vision insurance

Fulltime

Bilingual customer service representative

Are you passionate about customer service and enjoy finding solutions to meet cl...

Location

Canada , Laval

Salary:

20.00 - 23.00 CAD / Hour

Randstad

Expiration Date

February 05, 2026

Requirements

Perfect bilingualism (French/English), spoken and written
Minimum of 2 years of experience in a similar role (customer service, technical support, telemarketing, dispatch, or appointment scheduling)
Previous call center experience required
Excellent communication skills, active listening, and strong interpersonal abilities
Proficiency with CRM tools and office software (Outlook, Excel, Word)
Autonomous, detail-oriented, and professional
Ability to work under pressure and manage multiple priorities efficiently
Team-oriented, motivated, and performance-driven

Job Responsibility

Answer inbound and outbound calls with professionalism and empathy
Provide technical support, including basic troubleshooting and escalating complex cases to the appropriate department
Ensure the efficient dispatching of service requests and technical interventions
Schedule and confirm client appointments while ensuring accurate follow-ups
Make outbound calls for client follow-ups, satisfaction surveys, or light telemarketing activities
Use CRM tools and digital platforms to manage and document all customer interactions
Meet and exceed established performance objectives (KPIs)

What we offer

Fast-growing company offering stability and career advancement opportunities
Comprehensive training provided upon hire
Friendly, inclusive, and supportive work environment
Competitive salary, social benefits, and employee recognition programs

Fulltime

!

New

Bilingual customer service representative

Are you passionate about customer service and enjoy finding solutions to meet cl...

Location

Canada , Longueuil

Salary:

20.00 - 23.00 CAD / Hour

Randstad

Expiration Date

February 05, 2026

Requirements

Perfect bilingualism (French/English), spoken and written, required to communicate with english-speaking clients and partners outside Quebec
Minimum of 2 years of experience in a similar role (customer service, technical support, telemarketing, dispatch, or appointment scheduling)
Previous call center experience required
Excellent communication skills, active listening, and strong interpersonal abilities
Proficiency with CRM tools and office software (Outlook, Excel, Word)
Autonomous, detail-oriented, and professional
Ability to work under pressure and manage multiple priorities efficiently
Team-oriented, motivated, and performance-driven

Job Responsibility

Answer inbound and outbound calls with professionalism and empathy
Provide technical support, including basic troubleshooting and escalating complex cases to the appropriate department
Ensure the efficient dispatching of service requests and technical interventions
Schedule and confirm client appointments while ensuring accurate follow-ups
Make outbound calls for client follow-ups, satisfaction surveys, or light telemarketing activities
Use CRM tools and digital platforms to manage and document all customer interactions
Meet and exceed established performance objectives (KPIs)

What we offer

Fast-growing company offering stability and career advancement opportunities
Comprehensive training provided upon hire
Friendly, inclusive, and supportive work environment
Competitive salary, social benefits, and employee recognition programs

Fulltime

!

Outbound technical support representative

Bluesight

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 10, 2026

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