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A completion associate is expected to provide amazing sales support to our customers worldwide. By providing guidance, building rapport, and extracting key information about the needs of our customers, you’ll directly shape how our customers and creators connect. Your work will have a meaningful impact - ensuring businesses everywhere can tell better visual stories.
Job Responsibility:
Conduct daily outbound calls to prospective clients and follow up with previous leads
Help Snappr expand to new markets by booking photoshoots for customers in the US and AU
Answer questions about the photoshoot process and resolve scheduling issues
Work with photographers to consult clients on the best way to execute on their needs
Be a key player in our in-house B2B sales team
Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done.
Requirements:
Ideally with 1 year of work experience at a call center selling to US or Australian clients
Fantastic phone manner and email etiquette
The ability to balance attention to detail with swift execution
Strong customer influencing ability
Passion and enthusiasm for exceptional customer service
Knowledge of Australian and American culture, e-commerce industry (preferred)
Fluency in written and spoken English
A 'let's get it done' mindset
Should be willing to report 100% onsite in Ortigas.
Nice to have:
Knowledge of Australian and American culture, e-commerce industry
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