Order Management Representative Job at Office Angels (Bracknell)

Order Management Representative

As an Order Management Representative, you will be the backbone of the EU & UK c...

Location

United Kingdom , Bracknell

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in order entry with a keen eye for accuracy
Familiarity with JDE Oracle and/or Amazon Vendor Central
Strong proficiency in MS Excel and Outlook
Understanding of EU compliance and product barcoding
Excellent communication skills, especially when working with diverse teams
A proactive problem-solver who thrives in a fast-paced environment

Job Responsibility

Provide exceptional customer service through various channels - be it written, verbal, or face-to-face
Collaborate with operations, sales, and warehouse teams to meet customer needs and ensure delivery compliance
Process orders accurately using the JDE Oracle system, including both manual and EDI orders
Ensure all products meet EU compliance standards
Manage and reconcile open orders, keeping all parties informed and up-to-date
Work closely with 3rd party warehouses to ensure timely deliveries

What we offer

Possibility of hybrid working once probation has been passed

Fulltime

Order Management Representative

Order Management Representative for EU & UK customer portfolio, ensuring custome...

Location

United Kingdom , Bracknell

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in order entry with a keen eye for accuracy
Familiarity with JDE Oracle and/or Amazon Vendor Central is a plus
Strong proficiency in MS Excel and Outlook
Understanding of EU compliance and product barcoding
Excellent communication skills, especially when working with diverse teams
A proactive problem-solver who thrives in a fast-paced environment

Job Responsibility

Provide exceptional customer service through various channels - be it written, verbal, or face-to-face
Collaborate with operations, sales, and warehouse teams to meet customer needs and ensure delivery compliance
Process orders accurately using the JDE Oracle system, including both manual and EDI orders
Ensure all products meet EU compliance standards
Manage and reconcile open orders, keeping all parties informed and up-to-date
Work closely with 3rd party warehouses to ensure timely deliveries

What we offer

Possibility of hybrid working once probation has been passed

Fulltime

Order Management Associate II

The Order Management Associate II will manage customer orders from time of recei...

Location

Philippines , Makati, Metro Manila

Salary:

Not provided

The Hershey Company

Expiration Date

Until further notice

Requirements

With 2-3 years working knowledge and profanely on core SAP transactions including Order-to-Cash Management, Customer Master Maintenance, Credit Management, Pricing Master Maintenance, Material Master Maintenance, SAP standard reports both FI and SD Modules, and etc
Understanding of systems used in the Order Fulfillment process and interfaces between them (SAP, Transportation Management, Siebel, Manugistics, etc.)
Knowledge of transportation and warehousing concepts
forwarder and broker organization
Proficient in MS Office Applications (word, excel, PowerPoint, Visio, access, project, and etc.)
Excellent Customer Service skills including Interpersonal Communication Skills, Relationship Management, Collaboration Skills, and Teamwork Skills
With Order to Cash Process Knowledge, Understanding of Related Transactions, Policies and Guidelines and Performance Measurements
Excellent oral and written communication skills
Attention to detail, strong analytical and problem solving skills
Ability to use analysis tools in order to communicate metrics and improve service levels

Job Responsibility

Manage customer orders from time of receipt through invoicing
Work with OMA 1 in addressing business issues ensuring all processes are fully documented and followed
Represent Hershey Foods in a professional manner by maintaining and enhancing a positive business relationship with customers, business managers/ business unit, brokers and etc
Respond in a timely and effective manner to customer inquiries and provide sound business resolution to issue raised
Interact with other personnel within the Order Fulfillment process to assure that orders are delivered to meet customer expectations
Assists in the mentoring and training of new team members
Organizes and participates in customer meetings and ensure agreed Key Performance Indicator/ Metrics/ Service Level Agreements are met
Process and Documentation
Business Issue Resolution
Manage order-to-invoice cycle for customer orders utilizing SAP system for general and Regional Customer Satisfaction Program Accounts

Fulltime

Account Services Representative

We are seeking a dedicated, goal-oriented, and self-directed Account Services Re...

Location

United States , Little Rock

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
Associate's Degree or equivalent work experience preferred
Minimum 2+ years in customer or account management roles
Proven order processing experience
Familiarity with ERP systems (Oracle preferred)
Proficiency in Microsoft Office Suite (Excel and Outlook required)
Valid driver's license and good driving record
Strong problem-solving, organizational, and follow-up skills
Excellent communication and phone skills
ability to remain composed under pressure

Job Responsibility

Process multiple daily order entry and billing transactions with a high level of accuracy
Maintain and update customer accounts in compliance with company standards
Communicate directly with sales teams, internal departments, and clients to resolve issues related to orders, billing, accounts receivable, and returns
Investigate and resolve discrepancies promptly and professionally
Generate accurate reports and ensure data integrity
Provide exceptional customer service and meet quality standards for customer satisfaction
Collaborate effectively in a team environment and support business needs beyond standard hours when required

What we offer

Competitive compensation
Hybrid work flexibility
Opportunities for detail oriented growth
Supportive team environment
Medical coverage
Vision coverage
Dental coverage
Life insurance
Disability insurance
401(k) plan

Fulltime

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Champaign

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

High school diploma or GED
Zero (0) to three (3) years of related experience or an equivalent combination
Reliability, organization, and attention to detail
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

Healthcare coverage
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Moses Lake

Salary:

18.09 - 22.63 USD / Hour

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

High school diploma or GED
Zero (0) to three (3) years of related experience or an equivalent combination
Reliability, organization, and attention to detail
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

Healthcare coverage options
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Savannah

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

High school diploma or GED
Zero to three years of related experience or an equivalent combination
Reliability, organization, and attention to detail
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills
Moderate computer skills, including information processing, communicating via email, using business systems and searching capabilities to find products on the internet
Must be eligible to participate in the DoD Skillbridge program

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

Healthcare coverage options
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

Customer Service Representative

We're on the hunt for a cheerful and dedicated Customer Service Representative t...

Location

United Kingdom , Chessington

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A positive attitude and a customer-centric mindset
Proficiency in Outlook, MS Office, and ideally SAP
Excellent communication skills via phone and email
A willingness to learn and adapt in a dynamic environment

Job Responsibility

Delighting Customers: Respond to purchase orders, inquiries, and concerns with a smile, ensuring every interaction reflects our commitment to excellence
Order Management: Accurately and timely process customer orders, despatches, and returns while conducting scheduled reviews of open orders
Invoicing: Ensure timely invoicing for customers by reviewing outstanding orders to be billed
Repairs & Exchanges: Process customer repairs and exchange item services with efficiency and care
Team Support: Provide cover for the wider customer service team during holidays and absences
Timely Communication: Handle and process all enquiries across various channels, ensuring accurate and prompt responses
Order Processing: Manage orders, despatches, and returns, and keep track of consignment consumable stock items
Demonstration Kits: Administer demonstration kits, processing requests and collaborating with our warehouse team
Service Contracts: Oversee service contract requirements and maintain proactive communication with the team
Collaboration: Work closely with the Customer Success Manager on service improvement initiatives and with Area Sales Managers on customer queries

What we offer

25 days holiday
health insurance
pension
2 annual conferences
parking
flexible working

Fulltime

Order Management Representative

Office Angels

Location:
United Kingdom , Bracknell

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 15, 2025

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Job Description:

Job Responsibility:

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Additional Information:

Job Posted:September 15, 2025

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Category:
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Contract Type:
Not provided

Job Posted:
September 15, 2025