Order Entry Specialist, Robert Half

Robert Half

Location:
United States, Woodbridge

Category:
Customer Service

Contract Type:
Contract work

Salary:

Not provided

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Job Description:

Robert Half is seeking an Order Entry Specialist for a contract employment opportunity in the Plastics Manufacturing industry. The role involves customer service, extensive data entry, inside sales, order processing, and account management. Applicants must have a strong attention to detail, proficiency in Microsoft Office Suite, and a proven ability to manage large amounts of data with accuracy. Familiarity with the industry and teamwork skills are also desired.

Job Responsibility:

Process customer orders received through various channels like website and email accurately and efficiently
undertake data entry tasks to maintain current and accurate customer records
conduct outbound calls to existing customers, maintaining a detail-oriented and warm relationship
manage customer accounts and execute appropriate actions when necessary
carry out some inside sales tasks as part of the role
ensure high-quality customer service is consistently provided
collaborate closely with a diverse team while also having the ability to function independently
exhibit a results-driven approach, with a focus on detail and efficiency
use Microsoft Office tools for various tasks.

Requirements:

Proficiency in data entry is required, with the ability to input and manage large volumes of data with a high level of accuracy
solid understanding and working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
experience in order entry is essential, with the ability to process orders efficiently and effectively
familiarity with the plastics manufacturing industry is desired
ability to handle multiple tasks simultaneously and prioritize workloads in a busy, fast-paced environment
strong attention to detail and problem-solving skills
excellent communication skills, both written and verbal
high school diploma or equivalent is required
further education or certifications in relevant fields will be a plus
ability to work in a team environment and collaborate effectively with colleagues at all levels
strong customer service skills, with the ability to address customer queries and concerns in a detail-oriented and timely manner.

Nice to have:

Familiarity with the plastics manufacturing industry
further education or certifications in relevant fields.

What we offer:

Medical insurance
vision insurance
dental insurance
life insurance
disability insurance
eligibility to enroll in 401(k) plan.

Additional Information:

Job Posted:
May 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Order Entry Specialist