Order Administrator

• Accurately enter and process sales orders using the ERP system
• Ensure all documentation is received, stored, and retained according to company policies
• Communicate with customers via phone and email, addressing inquiries and ensuring satisfaction
• Collaborate with internal teams to ensure smooth operations and coordination
• Identify areas for process enhancement and implement effective solutions
• Support the help desk with queries related to equipment
• Participate in initiatives to promote safety, quality, and continuous improvement
• Conduct reporting and analysis to drive data-driven decision-making

• IT literate with a strong willingness to learn
• 1-2 years of experience in an administrative or call centre role
• Proficient in using ERP systems
• Strong organisational and communication skills, both verbal and written
• Knowledge of order processing, inventory, and invoicing
• Experience with exportation to international customers
• Fluency in Italian, French, or German is highly desirable but not essential

Fluency in Italian, French, or German