Oracle Fusion Finance ESS Concurrent Job Monitoring Specialist, Sopra Steria

Sopra Steria

Location:
India, Noida

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are seeking a detail-oriented Oracle Fusion Finance ESS Concurrent Job Monitoring Specialist to manage, monitor, and troubleshoot the scheduled processes and concurrent jobs within the Oracle Fusion Finance applications. The role is critical for ensuring business continuity, timely job execution, and proactive issue resolution across Finance modules (GL, AP, AR, FA, CM, etc.).

Job Responsibility:

Monitor Oracle Fusion ESS jobs and concurrent requests daily
identify and resolve job failures, delays, or performance bottlenecks
coordinate with functional and technical teams for troubleshooting
ensure critical jobs complete within SLA
log and track job failures as incidents in ITSM tools
perform root cause analysis for recurring issues
raise problem records for systemic issues
support new job scheduling/modifications through change requests
participate in release validations for ESS jobs
document job schedules, dependencies, and workflows
set up proactive monitoring alerts for high-priority jobs
provide dashboards/reports on job performance and SLA compliance
escalate critical failures to relevant teams
collaborate with finance business users, DBA, and integration teams
liaise with Oracle Support for unresolved issues
assist functional consultants during closure events

Requirements:

Hands-on experience with Oracle Fusion ESS jobs monitoring (Finance modules preferred)
good understanding of job scheduling, dependencies, and log file analysis
familiarity with Oracle BI Publisher reports, OTBI, FBDI uploads, and integrations
knowledge of SQL and log troubleshooting (added advantage)
exposure to Oracle Fusion Finance modules: GL, AP, AR, FA, CM
understanding of financial period-close processes and dependencies on scheduled jobs
knowledge of Incident, Problem, Change, and Event Management
experience working with ITSM tools (ServiceNow, Remedy, TopDesk, etc.)
strong communication and coordination abilities
analytical and proactive problem-solving skills
ability to work in 24x7 support model / rotational shifts (if required)
strong interpersonal and communication skills both verbal and written
ability to work independently and within a team environment
proactive and customer-focused mindset
effective time management and ability to prioritize tasks in a dynamic environment

Nice to have:

Knowledge of SQL and log troubleshooting
familiarity with ITSM tools like ServiceNow, Remedy, TopDesk

What we offer:

Inclusive and respectful work environment
all positions open to people with disabilities

Additional Information:

Job Posted:
August 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Oracle Fusion Finance ESS Concurrent Job Monitoring Specialist