Oracle Fusion Finance ESS Concurrent Job Monitoring Specialist, Sopra Steria

Sopra Steria

Location:
India, Noida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a detail-oriented Oracle Fusion Finance ESS Concurrent Job Monitoring Specialist to manage, monitor, and troubleshoot Oracle Fusion Finance applications' scheduled processes and concurrent jobs. The role is critical to ensuring business continuity and proactive issue resolution across financial modules.

Job Responsibility:

Monitor Oracle Fusion ESS jobs (Enterprise Scheduler Service) and concurrent requests on a daily basis
Identify and resolve job failures, delays, or performance bottlenecks
Coordinate with functional and technical teams to troubleshoot job execution errors
Ensure critical jobs (month-end, period-close, integrations) complete successfully within SLA
Log and track job failures as Incidents in ITSM tools
Perform root cause analysis (RCA) for recurring job failures
Raise Problem Records for systemic issues impacting business processes
Support new job scheduling or modifications through Change Requests
Participate in release validations for newly introduced or updated ESS jobs
Document job schedules, dependencies, and approval workflows
Set up proactive monitoring alerts for high-priority jobs
Provide dashboards/reports on job status, performance, and SLA compliance
Escalate critical job failures to relevant support teams
Work closely with Finance Business Users, DBA, and Integration teams
Liaise with Oracle Support (SR management) for unresolved job issues
Assist functional consultants during Month-End and Year-End closures with job monitoring

Requirements:

Hands-on experience with Oracle Fusion ESS jobs monitoring (Finance modules preferred)
Good understanding of job scheduling, dependencies, and log file analysis
Familiarity with Oracle BI Publisher reports, OTBI, FBDI uploads, and integrations
Knowledge of SQL and log troubleshooting (added advantage)
Exposure to Oracle Fusion Finance modules: GL, AP, AR, FA, CM
Understanding of financial period-close processes and dependencies on scheduled jobs
Knowledge of Incident, Problem, Change, and Event Management
Experience working with ITSM tools (ServiceNow, Remedy, TopDesk, etc.)
Strong communication and coordination abilities
Analytical and proactive problem-solving skills
Ability to work in 24x7 support model / rotational shifts (if required)
Strong interpersonal and communication skills both verbal and written
Ability to work independently and within a team environment
Proactive and customer-focused mindset
Effective time management and ability to prioritize tasks in a dynamic environment

Nice to have:

Knowledge of SQL and log troubleshooting
Familiarity with ITIL/Service Management framework

What we offer:

Inclusive and respectful work environment
Open positions for people with disabilities

Additional Information:

Job Posted:
August 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Oracle Fusion Finance ESS Concurrent Job Monitoring Specialist