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Job Responsibility:
Install, configure, upgrade, and maintain Oracle databases and related components
Apply Oracle patches and security updates to ensure system stability and compliance
Manage database backup, recovery, and high‑availability processes
Monitor database performance, capacity, and system health
Perform database performance tuning, analysis, and troubleshooting
Proactively resolve performance, availability, and incident alerts
Maintain detailed documentation for database configurations, procedures, and releases
Provide weekend on‑call and out‑of‑hours production support
Provide system support across databases, operating systems, network interfaces, storage, servers, and associated hardware
Review, verify, and approve database upgrade plans
recommend structural enhancements and data access tools for business users
Approve and coordinate scheduled background jobs, logs, and recovery backups with stakeholders and end users
Improve database access, maintenance, backup procedures, access controls, and version management processes
Act as a Senior Systems Administrator for enterprise applications, addressing system issues and enhancing functionality
Provide day‑to‑day and advanced end‑user support for CRM and enterprise applications across the organization
Evaluate system improvement recommendations and prioritize enhancements for availability, reliability, and performance
Collaborate with infrastructure, information security, and vendor teams to recommend and deploy operating environment changes
Publish and manage public documentation including build, release procedures, dependencies, and notification lists
Work with application teams, vendors, infrastructure, and IT solutions teams to document operating environment requirements
Assist in defining environment requirements, test cases, and action plans for new installations and migrations
Participate weekly in Change Advisory Board (CAB) meetings as an acting member
Create and refine reports, dashboards, and monitoring processes to ensure data quality and integrity
Support users and stakeholders with analytics, reporting design, and data interpretation
Develop and maintain training materials
coordinate and conduct user training sessions
Partner with HR, Payroll, Finance, Audit, Benefits, Legal, business stakeholders, and vendors to gather requirements, define specifications, troubleshoot issues, and deliver initiatives
Use advanced reporting tools to design and monitor cross‑process data integrations and resolve process misalignments
Support weekend on call Rota (1 every 7-8 weeks) and out of hours projects as needed
Requirements:
Experience with Oracle RAC installation and support
Minimum 7 years of Oracle database experience
Knowledge of Oracle GoldenGate (preferred)
Ability to foster innovation and practical solutions
Skilled in defining system architecture and project objectives
Understanding of business requirements for application design
Strong leadership skills
Effective oral and written communication
Strong organizational skills
Good analytical and problem-solving skills
Good interpersonal skills
team player
Excellent listening skills
Strong relationship building abilities
Good presentation skills
Computer knowledge (hardware and software)
Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent relevant work experience
Oracle DBA Certification (preferred)
Critical thinking
Attention to detail
Impact and influencing
Strong interpersonal communication
Multitasking
Problem solving
Time management
Identity and Access Management (IAM)
Database administration
IT support (software & hardware installation and troubleshooting)
Software validation
Systems integration
IT regulatory compliance (SOX compliance)
Experience with configuration management tools: Ansible, Puppet
Experience with Citrix technologies: XenDesktop, XenApp, XenServer
Experience with operating systems & servers: Windows, Linux, Citrix, IBM, Oracle, SQL
Experience with ERP systems: SAP, Sage, ASW
Experience with enterprise applications: Case Management Systems, HRIS, Kronos, PHS Health & Safety