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We’re partnering with a leading insurance organisation undergoing a major digital transformation, and we’re looking for an experienced Digital Optimisation Consultant to join the team. This role will be a pivotal part of their digital product portfolio leading on continuous improvement.
Job Responsibility:
Lead and support end-to-end digital optimisation initiatives, from discovery to implementation
Analyse current business processes and identify opportunities for automation, efficiency gains, and digital transformation
Align optimisation strategies with strategic business goals and oversee change management adoptions of process improvements
Design future-state processes using tools like RPA, workflow automation, and intelligent document processing
Collaborate with product owners, SMEs, and delivery teams in an Agile environment to prioritise and execute initiatives
Contribute to the development of an automation strategy that aligns with business goals and customer needs
Champion continuous improvement and promote digital thinking across business units
Support change and transformation efforts, ensuring solutions are scalable, sustainable, and user-centric
Requirements:
Proven experience as a Digital Optimisation Consultant, Business Analyst, or Transformation Lead in a complex environment
Extensive experience in Lean Six Sigma (essential experience)
Deep understanding of Agile delivery methodologies and experience working in cross-functional squads or project teams
Strong background in process design, business process reengineering (BPR), or Lean/Six Sigma
Hands-on experience or strong working knowledge of RPA tools (e.g. UiPath, Blue Prism), intelligent automation, and digital platforms
Comfortable working with both technical and non-technical stakeholders to translate business needs into actionable solutions
Insurance or financial services experience is a strong advantage