Optical Assistant Job at Bailey Nelson (Burleigh Heads)

Optical Assistant

Bailey Nelson

Location:
Australia , Burleigh Heads

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Bailey Nelson is looking for a Casual Optical Assistant for our store in Burleigh Heads! We are a tight-knit bunch of down to earth individuals who look for ways to relentlessly improve on everything we do, every day. Our people and the interactions we have with one another and with our customers are what defines the essence of who we are, and why we are fast becoming the smarter choice in eyewear for our customers.

Job Responsibility:

Delivering the best possible experience to your customers every day
Meeting customers' frame styling and eyecare needs

Requirements:

Previous customer service experience is a must, within retail, hospitality or a similar industry where customers’ needs are met through great interactions, product recommendations and exceptional service
while previous optical experience is a big plus in this role- if you’re willing to learn then please apply
A genuine passion for creating amazing customer experiences, helping solve their eyecare and eyewear needs and deliver outstanding outcomes for both them and your store
A love of being in a fast paced, growing business and able to adapt to change, lead by example with positivity and a can-do attitude
Ability to effectively manage your time and all operational requirements of your role without ever compromising the customer experience
The ability to use critical thinking and product/optics knowledge to help solve customer vision problems and achieve the best outcome for every customer
Passion for building a strong rapport with your fellow team including management, optometrists and our support office team
A true love of achieving and driving results through excellent customer service
MUST have full weekend availability and flexible availability across weekdays

What we offer:

Access to our world-class web-based learning platform to keep you in the know with all things BN and to streamline training and communication
A generous team allowance so you can strut your stuff in and out of store in the latest BN products
A leadership team who genuinely cares about our people and is committed to your engagement and development

Additional Information:

Job Posted:
February 14, 2026

Employment Type:

Parttime

Work Type:

On-site work

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