Ops Support Specialist, Citi

Citi

Location:
Mexico, Ciudad de México

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Ops Support Specialist 3 provides operations support services, including record maintenance, account handling, and documentation. Responsibilities include supporting products and services, identifying gaps, managing workflows, and ensuring compliance with policies.

Job Responsibility:

document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
identify process gaps requiring escalation, offering potential solutions
assist with inventory management and workflow needs as dictated through risk priority and service level
support a range of products and services
analyze problems and formulate solutions through research and investigation
navigate, test and execute moderately complex databases, spreadsheets, and systems
ensure accurate and timely account handling
assist in activities that help reduce organizational impact and/or loss

Requirements:

1 year of relevant experience
proficient computer and typing skills
ability to adapt to new technology quickly and seamlessly
consistently demonstrates clear and concise written and verbal communication skills
ability to work with others to complete assigned tasks
high school diploma or equivalent

Nice to have:

familiarity with Office tools
experience with sistema 16
knowledge of Platino
intermediate Excel skills
teamwork
ability to work under pressure
stress management skills
licenciaturas económico-administrativas (economic/administrative degrees)

What we offer:

equal opportunity employer
reasonable accommodation for disabilities

Additional Information:

Job Posted:
April 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.

Ops Support Specialist