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Ops Strategy & Insights Associate

deliveroo.co.uk Logo

DELIVER

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Location:
United Kingdom, London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

As an Ops Strategy & Insights Associate, you will be at the heart of operational planning for our global Site Operations. You will leverage data and analytics to deliver actionable insights that will shape our strategy across labour management, cost efficiency, and operational effectiveness. You will partner with stakeholders across Finance, Site Ops, Legal, Commercial, and other teams to drive planning, reporting, and budgeting processes.

Job Responsibility:

  • Support operational strategy development through data analysis, modelling, and insight generation across all Site Operations markets and businesses (dark kitchens, dark stores, and other formats)
  • Lead labour management initiatives, helping optimise workforce planning, productivity tracking, and labour-to-sales efficiency
  • Monitor, report, and forecast key operational cost lines, driving performance management and accountability across the global network
  • Build and automate dashboards and reports that make performance transparent, scalable, and actionable
  • Partner cross-functionally with Finance, Commercial, Legal, Compliance, and Site Operations teams to ensure alignment between operational and financial planning
  • Provide ad-hoc analysis and recommendations to senior stakeholders to support key decisions, trade-offs, and investment priorities
  • Help drive a culture of data-driven decision-making, continuously improving the accuracy, accessibility, and impact of Site Operations data

Requirements:

  • Min. 3 years of experience in an analytical or strategy role, ideally in consulting, finance, or a high-growth environment
  • Strong quantitative skills and proficiency in Excel and Google Sheets
  • experience with SQL, R, Python, etc… is a strong plus
  • Understanding of economics, accounting, statistics, and/or financial modelling is a strong plus
  • Excellent stakeholder management and communication skills, with the ability to translate data into clear business recommendations
  • High attention to detail, structured problem-solving ability, and a proactive approach to improving processes
  • Thrives in a fast-paced, dynamic, cross-functional environment
  • Passionate about delivering measurable business impact
What we offer:
  • A competitive and comprehensive compensation and benefits package
  • Up to 5% matched pension contributions
  • Some roles may be eligible for share awards
  • Free Deliveroo Plus: free delivery and access to special offers
  • Team lunches from the best local restaurants
  • 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
  • One day of paid leave per year to volunteer with a registered charity
  • Funded single cover healthcare on our core plan, with the option to add family members at own cost
  • On-site gym (HQ), discounted external gym membership
  • Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
  • Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
  • Life assurance
  • Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
  • Excellent kit to enable working from home and a parent-friendly working culture
  • Access to free mortgage advice
  • Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
  • Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
  • Summer and end-of-year parties

Additional Information:

Job Posted:
December 08, 2025

Work Type:
Hybrid work
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