Operations Support Analyst Jobs

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Project and Operations Support (Data Analyst)

For our client – worldwide leader in innovative IT and networking technologies –...

Location

Poland , Krakow

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

German language (spoken and written)
Problem solving mindset
Strong communication skills with internal and external stakeholders
Eager to learn and adapt in a non-standard changing environment
Advanced Microsoft Excel
Advances MS Office Skills
Preferably experience in working with Cisco tools for sales operations and deal support (especially CCW, SFDC, ..)

Job Responsibility

Deal support for Sales and Fulfillment Partner using Sales operations tools: a. Manual intervention in partner deals within the company’s tools, where RNSD is failing due to changes within Global price list, e.g. discount correction, deal submission, deal follow-up with approvers, communication back to partner
b. Manual intervention in partner deals if there is no RNSD in place: discount correction, deal submission, deal follow-up with approvers, communication back to partner and sales teams
c. Recurring activity if the partner reopens previously approved deal
Dispatch of Unique ID using Frame Contract IT-Tools for offer request
Offer sign-off for frame contracts using Frame Contract IT-Tools
Ensure documentation of contract relevant documents
Prepare price lists using the company’s tools and Excel
Support the sales team with ad hoc reporting requests / needed transparency to drive towards our common success
Focus on supporting our journey to an optimized frame contract execution to drive simplicity & efficiency in our set up processes

Business Process Analyst Operations Support Intern

The Business Process Analyst plays a critical role in ensuring the efficiency an...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University Students pursuing a degree in business or information technology
Bachelor's degree in business, information technology, or a related field
At least some experience in business process analysis or IT service management
Strong understanding of ITIL best practices and their application in a managed services environment
Excellent analytical, problem-solving, and process mapping skills
Strong communication and interpersonal skills
Experience in gathering and documenting business requirements
Proficiency in using process modeling and documentation tools
Knowledge of IT service management tools (e.g., ServiceNow, BMC Remedy) is a plus
Self-motivated and proactive with a strong work ethic

Job Responsibility

Conduct in-depth analysis of current IT service management processes, identifying bottlenecks, inefficiencies, and areas for improvement
Develop and implement process improvement initiatives based on ITIL best practices
Collaborate with stakeholders to gather requirements, document processes, and create process maps and workflows
Ensure adherence to ITIL best practices in all service management processes
Assist in the implementation and maintenance of ITIL processes including incident management, problem management, change management, and service request management
Monitor process performance through key performance indicators (KPIs) and service level agreements (SLAs)
Provide regular reports to management
Work closely with cross-functional teams to understand business needs and translate them into actionable process improvements
Facilitate communication and collaboration between different teams
Provide training and support to staff on new processes and ITIL best practices

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

HR Operations Support Analyst

HR Connect NAM Inquiry Management Specialist is an entry-level position responsi...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous relevant experience preferred
Proficient in Microsoft Office
Proven organization and time management skills
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication skills
Intermediate / High English level (writing and spoken)
Experience in customer service
Knowledge in Workday (desirable)
Knowledge in HR

Job Responsibility

Support case inquiry management team with case, live agent support and phone (Contact Center)
Serves as the instructor to our customer on the systems and self service options available for employees and managers
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Best-in-class benefits
Equal opportunity employer

Fulltime

Operations and Production Support Technical Analyst

The Operations and Production Support Technical Analyst will be monitoring produ...

Location

United States , Torrance

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

JAVA 8, 11, 17
Spring Boot
MSSQL
PGSQL
DB2
RedHat OCP
Linux
Windows IIS
AWS Native Services like S3, Lambda and CloudWatch
5+ years of experience in Operational and technical support roles

Job Responsibility

Monitoring production systems
Troubleshooting issues related to applications, databases and infrastructure
Participate/contribute in root cause analysis
Support technical work to ensure customer issues are resolved within the Service Level Agreement
Work closely with service partner to achieve group goals and customer satisfaction
Collaborate closely with other DSD teams
Provide training to guide team members on system functionalities and support processes

What we offer

Medical
vision
dental
life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Support Analyst L2 with French

Ensure the supervision and functional and application management of banking serv...

Location

Romania , Bucharest

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Experience in the support field with experience in incident management processes/tools
Ability to analyze incidents and follow-up on incident instructions (communication, message, priority assignment)
Good written communication
Autonomy, curiosity, rigor
A proactive and reactive attitude / A team spirit and a desire to learn continuously
Ability to analyze and synthesize
Middle English and French
Banking knowledge and functional case analysis skills preferred

Job Responsibility

Ensure the supervision and functional and application management of banking services and take charge of requests from Level 1 and Level 3
Take charge of incident management in conjunction with his team manager and other teams involved in the process
Provide ad hoc interventions to limit technical malfunctions
Ensure the processing of requests for daily living and other ad hoc operating requests
Ensure the production of monitoring indicators for banking services within its scope
Ensure the implementation and updating of operational documentation related to the activity
Ensure that the appropriate reports are written with your manager
The service mainly covers the production environment: Ensure daily support activities
User support: requests for information or assistance regarding the use and operation of specific applications
Ensuring the prevention of malfunctions (continuous monitoring of services, development of procedures for monitoring the service, analysis and follow-up of incidents and problems in order to propose ways of optimization and improvement in collaboration with the clients and the project owners)

What we offer

Full access to foreign language learning platform
Personalized access to tech learning platforms
Tailored workshops and trainings to sustain your growth
Medical subscription
Meal tickets
Monthly budget to allocate on flexible benefit platform
Access to 7 Card services
Wellbeing activities and gatherings

Fulltime

Banking & Payments Operations Analyst

Join us as a Banking & Payments Operations Analyst, where you'll support the Pay...

Location

Isle of Man , Douglas

Salary:

Not provided

barclays

Expiration Date

Until further notice

Requirements

Accurate data-input skills
Ability to work under pressure
Previous office experience

Job Responsibility

Support with day-to-day payments initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise
Monitoring the banks payment operations to ensure that they are conducted in an efficient and effective manner and comply with the relevant regulatory requirements
Collaboration with teams across the bank to align and integrate payments processes
Identification of areas for improvement and providing recommendations for change in payments processes
Development and implementation of payments procedures and controls to mitigate risks and maintain operational efficiency
Development of reports and presentations on payments performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice in payments Services
Participation in projects and initiatives to improve payments efficiency and effectiveness

What we offer

Wellness rooms
On-site cafeterias
Fitness centers
Tech-equipped workstations

Fulltime

Technical Support Analyst

Provides technology & support services that create positive business impact by o...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2 year degree from an accredited college/business/technical school (or the equivalent training/education in respective country)
Information Technology related job experience, hospitality experience is beneficial
Analytical skills
Problem solving
Computer skills
Learning
Interpersonal skills
Diversity relations
Communications
Electronic communication

Job Responsibility

Monitors computer and network operations performing onsite and offsite backup/recovery functions and maintaining disaster recovery plans
Ensures current systems are in compliance with Company system standards
Conducts proactive and reactive maintenance of the health and integrity of all the offices IT infrastructure and IT equipment including but not limited to: Email, Desktop, Laptops, Servers, LAN infrastructure and Operating System Software– Administration and Maintenance for Tier 1 support
Creates disk images performs maintenance that eliminates security risks, assures appropriate local area network system access and enables dissemination of duties
Manages problems effectively via time tracking and resolving them quickly with the business clients being informed of the situation at all times
Is responsible for the spot/ad hoc, writing procedures, and organizing outside vendors to undertake training
Provides applicable written communications to all the offices Associates from time to time
Is responsible for the maintenance and completion of all establish checklists as and when required
Is responsible for the compliance with applicable Company Policies and IT Standard Operating Procedures (SOPs) and other related material

What we offer

Equal opportunity employer
Inclusive, people-first culture
Opportunity for associates to grow and succeed

Fulltime

Delivery Support Analyst

Develops, implements and utilizes processes and tools to enable the sales life-c...

Location

Mexico , Mexico City

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's in Business Management or equivalent
Typically 0-2 years experience
Experience or understanding of data collection and analysis tools and software packages
Experience in customer service, credit, banks, assistant, etc.
Good analytical, statistics and problem solving skills
Basic understanding of business and sales operations processes and practices
Good written and verbal communication skills
Mastery in English and local language

Job Responsibility

Assists with designing and implementing portions of processes and tools to provide sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support for a customer segment or business unit
Collects, consolidates, and charts data from sales and process results for assigned portions of operations areas to identify trends and issues
Responsible for generating manual invoices and making contract changes after recognition (such as correcting start dates and general information)
Implements specified changes to processes and tools to improve performance and efficiency
Develops understanding of internal and external relationships with stakeholders for process and tool expectations and needs

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment

Fulltime

Operations Support Analyst

Arrow Search Partners

Location:
United States, New York

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 06, 2025

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