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We are looking for a dynamic and detail-oriented Operations Manager to oversee and optimize the operational processes of our organization. In this role, you will manage inventory planning, logistics, and distributor relations to ensure smooth workflows and timely delivery of goods. Based in Petaluma, California, this position offers an opportunity to contribute to a collaborative team environment and drive operational excellence.
Job Responsibility:
Manage inventory planning and monitor supply chain performance to address delays, shortages, and quality concerns
Supervise inbound logistics, including freight costs, customs clearance, warehousing, and transportation
Collaborate with third-party logistics providers to ensure accurate receiving, storage, and distribution of inventory
Maintain strong relationships with distributors, ensuring compliance with service levels and operational requirements
Oversee inventory levels and demand forecasting to prevent stockouts and overstock situations
Ensure smooth order management processes for timely and accurate fulfillment
Utilize operational systems to track inventory, order flow, and generate reports while ensuring data integrity
Develop and monitor key performance indicators to measure and improve production, logistics, and fulfillment efficiency
Troubleshoot and resolve any operational or system-related issues affecting distributors or inventory
Implement workflow optimizations to enhance cost-effectiveness and reliability
Requirements:
Minimum of 5 years of experience in operations, supply chain, logistics, or inventory management, preferably within consumer goods or distribution
Hands-on experience with order-processing systems and integration platforms
Comprehensive knowledge of import logistics, freight, customs, and vendor management
Strong analytical skills with the ability to interpret data and make informed decisions
Proven ability to manage multiple priorities and deadlines in a fast-paced environment
Excellent communication skills for effective collaboration across teams and with external partners
Nice to have:
Familiarity with forecasting tools and inventory planning software, such as Great Plains, is a plus
Experience working with promotional product distributors, third-party logistics providers, or large retail distribution networks is preferred
What we offer:
medical, vision, dental, and life and disability insurance