This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Operations Manager is responsible for leading the central administration team and ensuring consistent, efficient, and high-quality support across all operational sites. This role includes oversight of office coordination, team development, and process improvement initiatives, contributing directly to the operational excellence strategy.
Job Responsibility:
Team Leadership: Line management of the administration team, including performance oversight and day-to-day support
Promote a collaborative and resilient team culture through cross-training and skills development
Office Coordination: Provide light-touch office management across all locations
Act as liaison with the Central Real Estate Team to ensure smooth facilities operations
Process Improvement: Conduct reviews of administrative responsibilities and identify opportunities for streamlining and automation
Collaborate with the Head of Operational Excellence and Quality Control Manager to refine and document standard operating procedures
Operational Support: Ensure consistent delivery of administrative services across the business
Support the implementation of new tools, systems, and workflows that enhance operational efficiency
Reporting & Communication: Provide regular updates on team performance, resource utilisation, and improvement initiatives
Serve as a key point of contact for internal stakeholders regarding administrative operations
Requirements:
Demonstrated experience in administrative or operational procedures
Strong organisational and communication skills
Ability to manage multiple priorities and stakeholders across locations
Experience with process improvement and/or automation initiatives is desirable but not mandatory
Proactive, solutions-focused mindset with a commitment to team development
Nice to have:
Experience with process improvement and/or automation initiatives