Operations Lead Jobs

Business and Customer Operations Lead

Blockchain.com is connecting the world to the future of finance. As the most tru...

Location

Ghana

Salary:

Not provided

Blockchain

Expiration Date

Until further notice

Requirements

Bachelor's degree
Interest in and familiarity with digital asset and regulated financial industries
Entrepreneurial mindset with excellent attention to detail and follow-through
Experience and proven track record in the Ghanaian market leading regulated operations, business development, and/or account management
Experience managing and scaling a team
Ability to work a flexible full-time schedule to coordinate with global stakeholders
Excellent organizational and workload management skills, including verbal, written, and interpersonal communication skills
Ability to creatively deconstruct complex problems and develop precise plans of action

Job Responsibility

Oversee company operations under the Ghanaian VASP regulatory framework, ensuring compliance and supporting internal processes
Collaborate with the General Manager, Africa, and global stakeholders to develop customer engagement and acquisition strategies
Manage relationships with high-value customers to foster loyalty and engagement
Maintain business relationships with banks, payment partners, and other essential stakeholders for seamless operational flow
Create and implement innovative strategies to improve operational standards, shape the business framework, and drive execution
Evaluate customer insights to identify, develop, and execute initiatives to grow revenue and market share
Support Blockchain.com marketing, community outreach, and operational initiatives in Ghana
Participate in new product and service development, driving product-market fit
Maintain active dialogue with the digital asset industry and Ghanaian community to understand and meet market needs
Manage other responsibilities assigned by the General Manager, Africa

What we offer

Bonus scheme based on both company and individual performance
Opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry
Unlimited vacation policy
Apple equipment
Work from Anywhere Policies: You can work remotely from anywhere in the world for up to 20 days per year

Fulltime

Onsite Operations Team Lead

We are looking for an Onsite Operations Team Lead who loves to improve efficienc...

Location

Mexico , Mexico City

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering, Business Administration, Data Analytics or related fields
at least +2/3 years of relevant experience (e.g., consulting, operations or tech related)
ability to embrace and create change
proficiency in Spanish and English
excellent interpersonal and communication skills
ability to manage teams in a structured way
strong analytical mind

Job Responsibility

Designing and coordinating the operational plan for events
leading the onsite execution
supervising the event closure process including reconciliations, incident reporting, and improvement feedback
ensuring team alignment, motivation, and effective execution
interacting with departments such as Sales, Originals, and Marketing to align operations with business goals
leading events and managing a team onsite from day 1

Fulltime

New

Finance Operations Lead

Finance Operations Lead | £40,000 | Permanent | Hybrid/London | Medical cash pla...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

Hire Space

Expiration Date

Until further notice

Requirements

Experience in commercial operations, finance, or business operations
Confident with numbers and understand financial workflows and reporting
Highly proficient in Google Sheets or Excel, including advanced formulas, pivot tables, and dashboards
Strong technical knowledge of HubSpot (or a similar CRM), including data management and workflow automation
Thrive in a “player-manager” environment — leading a team while remaining hands-on with day-to-day work
Detail-oriented, organised, and enjoy finding smarter, more efficient ways to work
Communicate clearly and collaborate well across multiple teams and departments

Job Responsibility

Work hands-on within the team to ensure smooth and accurate commercial operations
Act as a point of escalation for complex or sensitive partner and client queries
Manage and optimise processes related to invoicing, reconciliation, and payment tracking
Maintain and improve commercial data accuracy across HubSpot, Google Sheets, and related systems
Produce regular financial and operational reports to support strategic decision-making
Proactively and positively collaborate with Finance, Sales, and Account Management teams to streamline handovers, manage critical business processes and resolve issues
Lead, coach, and support the Commercial Operations Associates to deliver high-quality partner and client support
Identify and implement opportunities to improve efficiency, scalability, and data integrity across operations

What we offer

Medical cash plans
Enhanced pension contributions
Medicash Pro-Active Health Cash Plan
Workplace Nursery Scheme which allows you achieve tax savings by paying your nursery fees through your gross pay
Generous EMI share option scheme, starting at 10% of OTE
4 weeks Company Paid Sick Leave
Mental Health Day' Leave
32 days holiday allowance (inc bank holidays and our 3-day Hire Space Christmas shut down) with additional for long service
3pm Friday finishes during BST, average working hours of 36 per week over the year
Tech and Cycle Schemes

Fulltime

Operations Lead - Docks

As the Operations Lead for the Docks team at Dandenong Letter Facility, you will...

Location

Australia , Dandenong South

Salary:

Not provided

Australia Post

Expiration Date

Until further notice

Requirements

Proven supervisory or management experience leading sizeable teams in a complex operational environment
Strong people leadership capability, with experience coaching, mentoring, and developing high-performing teams
Technical and operational proficiency, including forklift operation, vehicle and equipment coordination, and confidence using operational systems, dashboards, and digital tools
Solid understanding of operational management techniques, KPI measurement, workflow optimisation, and the ability to make timely, informed decisions in a dynamic environment
Knowledge of HR, safety, and industrial relations requirements, with experience maintaining compliance, conducting investigations, and fostering a safety-first culture
Familiarity with Australia Post operational processes, particularly docks, transport, linehaul, and parcel/mail flow

Job Responsibility

End-to-end management of dock operations, including trailer movement, vehicle scheduling, loading/unloading, and adherence to operational plans and service performance targets
Data-informed decision making by monitoring performance metrics, assessing capacity, implementing contingency plans and optimising dock resources
Ownership of shift labour and cost performance, planning staffing levels, controlling overtime, and achieving Cost to Serve expectations
Ensuring customer and community outcomes by managing accurate and timely processing of all dock movements and supporting quality control initiatives
Leading a strong safety culture, including compliance with Safe Operating Procedures, supervising equipment usage, conducting investigations, and fostering proactive hazard awareness
Developing and supporting your team through coaching, mentoring, performance management, clear communication and timely resolution of operational or workplace issues

What we offer

Join one of the most culturally and linguistically diverse workforces in Australia
We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day
Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose

Fulltime

Strategy and Operations Lead

Snappr is seeking a Strategy and Operations Lead directly reporting to our VP of...

Location

United States , San Francisco

Salary:

Not provided

Snappr

Expiration Date

Until further notice

Requirements

Two to five years at Bain, BCG, or McKinsey, or equivalent experience in investment banking or another analytical, high-performance environment
Strong structured problem-solving skills and ability to drive clarity in complex situations
Excellent communication and stakeholder management skills, with experience working with executives and cross-functional teams
Analytical rigor with proficiency in Excel or Google Sheets
Strong work ethic, intellectual curiosity, and adaptability in fast-paced environments
Ownership mindset with a bias for action and comfort working through ambiguity
Ambition to grow into a senior operator or founder role in the future

Job Responsibility

Act as the right hand to the VP of Operations, helping lead a 200+ person global organization that powers Snappr's global network of photographers and its growing AI operations
Lead high-impact projects across Product, Engineering, Sales, and Operations, owning execution from strategy to results
Partner with functional managers to make operations more efficient and scalable as Snappr grows toward Series C
Shape new AI-powered and human-led workflows that enable the world's largest marketplaces to produce visual content at scale
Work side by side with company leadership, moving fast and seeing the impact of your decisions right away
Operate at both the strategic and tactical level, moving seamlessly between long-term planning and day-to-day problem solving
Build a deep understanding of how a high-growth startup runs, with a path to eventually own key business functions as Snappr continues to scale

Fulltime

Operations Lead - Video Coding

As the Operations Lead for the Video Coding team at Dandenong Letter Centre, you...

Location

Australia , Dandenong South

Salary:

Not provided

Australia Post

Expiration Date

Until further notice

Requirements

Proven supervisory or management experience leading sizeable teams in a complex operational or digital workflow environment
Experience improving shift performance, managing IR matters and resolving workplace issues
Strong people leadership capability, including coaching, mentoring and developing high-performing teams
Solid technical proficiency, including strong computer skills, confidence using operational systems, dashboards and digital tools
A strong understanding of operational management techniques, KPI measurement, quality control, data interpretation and making timely, informed decisions
Knowledge of HR, safety and industrial relations requirements, with experience maintaining compliance, coordinating investigations and supporting safe work practices
Familiarity with Australia Post operations—particularly Video Coding, parcel/mail processing and end-to-end network integration—or the ability to rapidly acquire this knowledge

Job Responsibility

Overseeing end-to-end Video Coding activities to ensure accuracy, timeliness, workload distribution and adherence to service performance targets
Partnering with the Facility Manager to analyse data, assess capacity, monitor coding quality, implement contingency plans and maintain consistent performance
Managing labour and shift cost performance by planning staffing levels, optimising allocation, supporting the execution of labour plans
Driving customer and community outcomes through a One Team approach, ensuring coding errors are minimised, quality control is maintained
Leading a strong safety culture by ensuring compliance with Safe Operating Procedures, supporting investigations, engaging team members in proactive hazard reduction
Developing and supporting your team through coaching, feedback, performance management, clear communication rhythms and timely resolution of issues

What we offer

Join one of the most culturally and linguistically diverse workforces in Australia
We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day
Immerse yourself in the AP Way – where every single team member partakes in a learning module

Fulltime

New

Patient Operations Lead

Join us as we launch Eucalyptus’s most ambitious international expansion and bui...

Location

Canada , Toronto

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

4-5+ years of experience in operations, support, or customer service — ideally in a fast-paced or regulated environment (e.g. healthtech, consumer startups, or logistics)
Team leadership experience — you’ve managed or mentored others before and are excited to grow into a larger people management role
Fluency in English — you’ve got excellent written and verbal communication skills to explain complex issues in a simple way
Strong analytical and problem-solving skills — you own the ability to quickly diagnose issues and implement solutions that are data-driven
you should be highly adept at modelling solutions in Excel / Google sheets
Highly organised and adaptable — you’re proactive, detail-oriented, and able to manage shifting priorities
Empathetic and patient-first mindset — you’re passionate about helping people and improving their experience at every step

Job Responsibility

Lead and scale our Canadian patient support operations: Manage and grow a team of patient support agents, and medical operations staff
Ensure performance through KPIs, 1:1s, and coaching
Design and optimise operational workflows: Improve coordination between support, clinical, and pharmacy teams to drive faster, more effective patient outcomes. Identify bottlenecks and implement scalable processes
Act as the escalation point for critical issues: Lead resolution of high-impact patient issues and implement long-term solutions to prevent recurrence
Drive performance through data: Build dashboards, conduct root-cause analyses, and make data-backed recommendations that improve quality and efficiency
Support cross-functional expansion projects: Partner with product, ops, and growth to successfully and efficiently scale our Canada business

What we offer

Make real impact, fast
You’ll work with others who are incredibly passionate about what they do
You’ll be part of the pioneering Canadian Eucalypts - you’ll be a big part and influence in building and establishing Euc’s local identity and culture as a company
You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews. We’re committed to helping every Eucalypt reach their full potential

Fulltime

New

Revenue Operations Lead

We’re building the future of real estate — today. HomeLight is the real estate t...

Location

United States , San Francisco

Salary:

75000.00 - 90000.00 USD / Year

HomeLight

Expiration Date

Until further notice

Requirements

2+ years in consulting, product operations, or revenue operations — ideally with exposure to support or collections workflows
Bachelor's degree required from a strong university, preferably in an analytical field (e.g. Natural Sciences, Engineering, Computer Science, Economics, or Finance)
Ability to manage multiple projects under tight timelines, with strong attention to detail and process ownership
Strong proficiency in Excel/Google Sheets, SQL, and willingness to learn additional data/AI analytics tools
Excellent interpersonal, organizational, and communication skills — a true team player who can influence across functions
Self-starter, adaptable, and comfortable operating in a fast-paced environment while learning quickly and independently

Job Responsibility

Streamline Referral-to-Revenue Operations: Own and optimize the workflows that power HomeLight’s core business — ensuring that every successful referral moves smoothly through to collection and revenue recognition
Build AI-First Workflows: Use cutting-edge AI tools (v0, Replit, Lovable, Bolt, etc.) to automate manual tasks, accelerate collections, and eliminate bottlenecks in revenue operations
Own Operational Scorecards: Define, track, and maintain the metrics that measure the health of referral, support, and collection processes. Proactively surface gaps and recommend changes to keep collection efforts aligned with business targets
Enhance Collections Performance: Partner with Finance and Operations to ensure timely collections, reduce leakage, and improve agent compliance while preserving strong relationships with agents and investors
Collaborate Across Teams: Work closely with Product, Engineering, and Ops leadership to design scalable solutions that increase revenue efficiency and partner satisfaction
Stay Ahead of AI Trends: Continuously evaluate new AI technologies and approaches that can improve how HomeLight executes, monitors, and scales revenue operations
Educate & Empower Teams: Train teams to adopt and leverage AI tools in their workflows, increasing efficiency and confidence in revenue-critical processes

What we offer

Medical (Aetna or Kaiser), Dental & Vision (Guardian)
Long-Term Disability & Short-Term Disability
Hospital Indemnity Insurance, Accident Plan, and Employee Critical Illness (Guardian)
401k (Guideline), Life Insurance (Guardian) & Pet Insurance (Nationwide)
Commuter benefits are offered in certain locations
PTO, including Volunteer Days to give back to your community
Annual Anniversary Perks, including professional development and sabbaticals
HomeLight Services to help you with buying and selling your home

Fulltime

Operations Lead

Australia Post

Location:
Australia, Dandenong South

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 06, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Operations Lead

Australia Post

Location:Australia, Dandenong South

Category:Logistics

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 06, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Operations Lead

Business and Customer Operations Lead

Onsite Operations Team Lead

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Operations Lead - Docks

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Revenue Operations Lead

Location:
Australia, Dandenong South

Category:
Logistics

Contract Type:
Not provided

Job Posted:
December 06, 2025