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Operations Lead - Brand Experiences

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ITV Jobs

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Location:
United Kingdom, London

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Category:
-

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Contract Type:
Not provided

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Salary:

65000.00 - 75000.00 GBP / Year
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Job Description:

The Brand Experiences team is responsible for bringing the ITV brand and its IPs to life via experiences and events. Sitting within ITV Creative, the team works with Commissioning, Communications, Marketing and Publicity teams across the business to deliver B2C and B2B experiences targeted to a range of audiences. The main purpose of the Operations Lead role is to ensure that all projects are adequately resourced and that all external engagements are contracted swiftly and safely, with payments being processed in record time.

Job Responsibility:

  • Full ownership of contracting for all third parties and external partners
  • Ownership and development of Brand Experience supplier base, ensuring a live and accurate roster of strong talent
  • Supporting Producers working on project delivery with vetting and contracting of suppliers, compiling Risk Assessments and managing the collation and approval of HSE plans
  • Trafficking of incoming briefs, assessing their viability and recommending a resource plan and budget split for each project
  • Tracking of all work, spend, allocations and briefs
  • Developing close working partnership with stakeholders to ensure expectations are managed and then exceeded
  • Supporting in brief creation for partner agencies
  • Managing onboarding of partners and Freelancers
  • Setting project timelines and payment milestones in partnership with BLA functions and stakeholders
  • Reporting post-delivery and completing budgets by detailing reconciled spend if required
  • Ensuring adherence to ITV plc’s policies around Sustainability and Diversity, Equity & Inclusion at all times

Requirements:

  • A wealth experience in a creative operations, production or event management environment
  • Experience managing and maintaining event health and safety protocols, risk assessments and method statements
  • In-depth knowledge of the agency landscape and entertainment brands, ideally with experience working within one of these landscapes
  • Confidence in making decisions at Executive Producer level, with a readiness to justify them if challenged
  • Good understanding of database/delegate management software and systems

Nice to have:

  • Resourcefulness
  • Exceptional organisational, prioritisation and project management skills, with flawless attention to detail and pinpoint accuracy - especially when managing complex data, operational plans, tax reports and budgets
  • Self-sufficient and proactive, comfortable working independently if needed
  • A confident and clear communicator with excellent written and verbal skills
  • A flexible, agile approach. Able to adapt and respond to changing event requirements and conflicting priorities
  • Ability to quickly build relationships across ITV departments and with external vendors/partners
  • Acting with discretion and diplomacy, you instil trust in everyone you interact with
  • Ability to remain calm in pressurised environments
  • A curious realist
What we offer:
  • Flexible working with a range of options
  • Generous holiday allowance, plus you can buy more
  • Annual bonus opportunity
  • Competitive pension contribution
  • Save as you earn - with an opportunity to buy ITV shares
  • Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Additional Information:

Job Posted:
December 09, 2025

Expiration:
January 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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