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This unique specialist travel company are looking for an Operations Executive to join their inspiring team. This company operate an array of specialist holidays to worldwide destinations. As Operations Executive you will be part of a team ensuring all tours are planned and organised to the highest standard to deliver exquisite experiences for customers.
Job Responsibility:
Prepare confirmation and departure documents, checking all elements are booked correctly
Manage day to day administration specifically for the wildlife programme
Monitor Operations and Flights inboxes
Prepare all group documentation including tour leader packs and passenger manifests
Ensure air tickets are issued by consolidators or airlines
Quote airfares and advise of ticket rules and baggage allowances for all brands
Visa administration for all tours
Monitoring advice from the FCO and updating practical travel advice
Assist as required during emergency situations ( very occasional out of hours cover)
Requirements:
Proven experience in an operations, customer service or sales role within the travel industry
GDS experience (Amadeus) would be useful but not essential
Exceptional written and verbal communication skills
Computer literate with Word, Excel & Databases (eg Access)
Strong ability to plan and prioritise workloads and delivering according to deadlines
Exceptional attention to detail
Strong team player in everything the company does
Represent the company to the highest standard overseas and in the UK
Nice to have:
GDS experience (Amadeus) would be useful but not essential
What we offer:
Monthly, quarterly and annual bonus scheme of circa £4.5k per annum