Operations & Client Support Executive Jobs

Senior Executive Support Engineer

We are seeking a proactive and skilled Technical Support Engineer to provide ded...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field preferred, or equivalent practical experience
3-5 years of experience in technical support, with exposure to supporting executive-level clients preferred
Solid understanding of operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
Experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), and video conferencing solutions (e.g., Zoom, Webex)
Strong troubleshooting and problem-solving skills with the ability to identify and resolve technical issues efficiently
Excellent communication (written and verbal), interpersonal, and customer service skills
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to maintain confidentiality and discretion
Basic understanding of IT security best practices

Job Responsibility

Provide direct technical support to executive-level users across various devices (laptops, desktops, mobile devices, tablets) and operating systems (Windows, macOS, iOS, Android)
Troubleshoot and resolve hardware and software issues, including network connectivity, application errors, and peripheral device problems
Manage and prioritize support requests, ensuring timely resolution and clear communication with executives
Assist in the setup and configuration of new devices and software for executive users
Document technical issues and resolutions in a clear and concise manner
Collaborate with other IT teams to escalate and resolve complex technical issues
Provide remote support using various tools and technologies
Maintain a high level of confidentiality and discretion regarding sensitive information
Provide basic training and guidance to executives on commonly used technologies and applications
Assist in maintaining an inventory of executive IT equipment

What we offer

health coverage, paid volunteer days, wellness resources

Fulltime

Senior Executive Support Engineer

Atlassian Corporate Engineering (ACE) is looking for a Senior Executive Support ...

Location

United States , Seattle

Salary:

163500.00 - 262700.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field preferred
7+ years of experience in technical support, with a significant focus on supporting executive-level clients
Deep understanding of various operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
Extensive experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), video conferencing solutions (e.g., Zoom, Webex), and mobile device management (MDM) solutions
Strong troubleshooting and problem-solving skills with the ability to identify and resolve complex technical issues quickly and efficiently
Excellent communication (written and verbal), interpersonal, and customer service skills
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to maintain confidentiality and discretion
Experience with IT security best practices and protocols

Job Responsibility

Provide comprehensive technical support to C-suite executives across all devices (laptops, desktops, mobile devices, tablets, etc.), operating systems (Windows, macOS, iOS, Android), and applications (Microsoft Office Suite, collaboration tools, video conferencing, etc.)
Proactively anticipate and address potential technical issues before they impact executive productivity
Manage and prioritize support requests, ensuring timely resolution and clear communication throughout the process
Troubleshoot complex technical problems, escalating to specialized teams as needed, while maintaining ownership of the issue until resolution
Develop and maintain documentation for executive technology setups, configurations, and troubleshooting procedures
Collaborate with IT infrastructure and security teams to ensure the confidentiality, integrity, and availability of executive systems and data
Provide remote support using various tools and technologies
Travel occasionally to provide on-site support as needed
Maintain a high level of confidentiality and discretion regarding sensitive information
Stay up-to-date with the latest technology trends and proactively recommend solutions to enhance executive productivity and security

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Client Executive Specialist

The CCB TTS Client Executive is a seasoned professional role responsible for sal...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years commercial banking or relevant experience
Proven track record of successful client focused activity, Back Office Cash Management or Trade Operations Experience
Advanced problem solving skills
Excellent interpersonal skills
Committed, Trusted team player
High energy and initiative
Time Management and Organizational Skills
Bachelors/University degree
English fluency is required

Job Responsibility

Provides direct sales support to Treasury Consultants in covered markets
Preparing proposals and pricing analysis, assist with RFPs and presentations, coordinate credit approvals and exception pricing, coordinate data input for tracking pipeline and activity
Establishes and maintains relationships with Treasury Consultants and Bankers that are directly supported
Coverage on product sales related inquiries from Treasury Sales, Bankers, other internal partners and clients
Joins Treasury Consultant on in person sales calls or conference calls when appropriate
Assess risk when business decisions are made and demonstrate consideration for the firm's reputation and compliance with applicable laws and policies

Fulltime

Operations Executive

Ensure the security and profitability of Bibby through efficient, accurate and e...

Location

United Kingdom , Brentwood

Salary:

27000.00 GBP / Year

Bibby Financial Services

Expiration Date

January 12, 2026

Requirements

Desire to learn and grow with the FX business
Working in an office environment in a role which required rapid and accurate handling of data or processes
Experience of regular client and internal team interaction demonstrating excellent customer service
Understanding of generic internal systems and commonly used software packages such as MS Office

Job Responsibility

Ensuring FX Payments and transactions are validated, processed and released in an accurate and timely manner
Inputting and approval up to agreed limits, of funds transfer information within deadlines directly into SWIFT
Initiating and concluding investigations during the course of daily activity
Ensuring that security is maintained within the systems and authorisation levels
Supporting client service by liaising and assisting with front office activities
Maintaining a sound understanding of the risks and controls associated with their role
Prioritizing workload in a busy environment supporting multiple FX deals and business units

What we offer

Private healthcare for you and your family
Company pension scheme
Wide range of flexible benefits, such as gym membership, technology, or health assessments
Access to an online wellbeing centre
Range of discounts from many businesses
25 days holiday which increases with service and options to buy or sell more

Fulltime

New

Client Executive

The role of the Client Executive is to support a busy team, working closely with...

Location

United Kingdom , London

Salary:

Not provided

Talon

Expiration Date

Until further notice

Requirements

Flexible and adaptable to fast paced environment
Proactive and organised
Enthusiastic, with a willingness to learn & progress into planning
Ability to influence others internally and externally
Looks to further personal development
Commercially aware, on the lookout for new opportunities and ways to generate added value
Good attention to detail
Ability to multi-task
Previous media knowledge / planning and/or office/admin experience (ideal but not required)
Experience with dealing with clients and suppliers (ideal but not required)

Job Responsibility

Support a busy team
Work closely with the Client Managers & Client Directors
Have responsibility for the general campaign admin across the wider team
Assist with the planning of OOH campaigns
Manage the crucial admin function
Learn the core principles for OOH planning and build knowledge of the OOH landscape
Work with Client Managers and Directors to shape smart, creative plans
Analyse market trends and competitive data
Craft post-campaign insights
Work with the Campaign Operations team

New

Client Success Executive

We're looking for a highly strategic Client Success Executive (CSE) to join our ...

Location

Singapore , Singapore

Salary:

Not provided

Altera Digital Health Inc. UK

Expiration Date

Until further notice

Requirements

Demonstrated success in a client-facing role, ideally within healthcare technology sector, B2B SaaS, consulting or IT, with a track record of exceeding targets
Proven revenue responsibility: Experience identifying, developing, and closing expansion/upsell opportunities within existing accounts
Healthcare technology experience strongly preferred: Understanding of healthcare industry practices, clinical workflows, and operational use of healthcare software systems
Strategic account planning: Ability to develop and execute account strategies with measurable KPIs and business outcomes
Executive relationship builder: Demonstrated success building and maintaining C-suite relationships in complex organisational environments
Exceptional communication (written and verbal), analytical, and problem-solving skills with ability to tailor messaging for technical and executive audiences
Strong commercial acumen—you understand business drivers, revenue models, and can translate client objectives into platform value realisation
Data-driven decision maker comfortable with CRM platforms, BI tools, and leveraging automation to optimise efficiency
Cross-functional collaborator who can orchestrate internal teams and influence without authority
Flexible and adaptable—experienced at managing diverse client situations across industries, geographies, and organisational maturity

Job Responsibility

Own the complete client lifecycle for existing accounts—from renewal risk mitigation to expansion opportunity development and strategic roadmap alignment
Lead Strategic Partnership Reviews (quarterly/annual) to assess performance, identify growth opportunities, and execute segment-based success plans across our client segmentation framework
Build and maintain deep C-suite relationships, acting as the primary advocate and strategic thought partner for assigned clients
Drive lead generation and expansion opportunities through whitespace analysis, stakeholder mapping, and consultative selling
Monitor and elevate Net Promoter Score (NPS/KLAS) through proactive management, root cause resolution, and systematic feedback loop closure
Leverage automation platforms to access real-time portfolio health scoring, predictive attrition signals, and performance analytics
Cultivate reference accounts and advocacy relationships that support pipeline acceleration and competitive positioning
Ensure seamless client experience through proactive governance, timely delivery of contractual commitments, and SLA compliance
Collaborate cross-functionally with Product, Professional Services, R&D, and Solutions teams to align internal efforts with client strategic objectives
Serve as escalation point for complex issues requiring executive intervention, ensuring swift resolution through cross-functional collaboration

What we offer

Flexible work options
Monthly Medical Insurance Allowance, life and salary continuance insurance
Employee Share Ownership Program - we will contribute an additional 20% on top of the amount you invest
Paid volunteer leave

Fulltime

Client Testing Support Analyst

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth di...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking, monitoring and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Proactively drives innovation to improve processes and applies automation to reduce manual effort

Job Responsibility

Provides technical and business support for users of FX Tech Applications
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of testing issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution

Fulltime

Assistant Client Account Executive Leader

Our client is looking for an Assistant Client Account Executive leader to join t...

Location

United Kingdom , London

Salary:

50000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Extensive expertise in Real Estate insurance, preferably acquired within a brokerage setting
Outstanding technical proficiency in associated risks, coupled with excellent market knowledge
Exceptional communication skills, along with the ability to establish positive and effective relationships with both clients and colleagues
Previous experience in training, coaching, mentoring, or managing others to foster professional development

Job Responsibility

Support the execution of day-to-day operational activities within the team, overseeing compliance and reporting outputs
Cultivate enduring relationships by continually expanding a network of client contacts
Act as a dedicated advocate for clients, ensuring the delivery of exceptional service through regular and close interaction
Identify opportunities to enhance services and add greater value to clients, maintaining a robust approach by developing a service plan and annual timetable of visits aligned with their needs
Implement expanded service opportunities, address risk management, and achieve insurance objectives for clients across your team
Serve as a point of referral for associates, presenting solutions for discussion as required
Commit to providing support through the buddy programme as required and recognizing subsequent training needs
Take ownership of the timely and accurate production of renewal reports, coaching the team to produce the same
Actively contribute, either through attendance or by providing meaningful feedback, during insurer review meetings and participate in the development of relationships

Fulltime

Operations & Client Support Executive

Office Angels

Location:
United Kingdom, Sevenoaks

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
August 19, 2025

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Job Posted:
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