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Operations Assistant

ekcgroup.ac.uk Logo

EKCGroup

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Location:
United Kingdom , Broadstairs, Kent

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

24810.00 GBP / Year
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Job Description:

As an Operations Assistant within EKC Training, you will be a key part of the Operations Team, helping to deliver an efficient, responsive and high-quality service across the College. You will work closely with the Operations Team Leader and Operations Manager, acting as a central point of contact and ensuring systems and processes run seamlessly.

Job Responsibility:

  • Providing efficient administrative and operational support to the Operations Team
  • Responding to telephone calls, emails and enquiries from learners, employers and College staff
  • Using relevant software systems to maintain accurate, up-to-date records and data
  • Supporting day-to-day operational processes to ensure a smooth and effective service
  • Contributing to continuous improvement of processes and customer service

Requirements:

  • Recent experience from an FE college or private training provider, ideally in an administrative or funding-related role
  • Experience administering complex provision, such as apprenticeships
  • Ability to manage competing priorities and meet tight deadlines with accuracy and confidence
  • Work collaboratively to ensure funding and learner records are accurate, compliant and up to date
What we offer:
  • Generous Annual Leave - 24 days FTE per annum +5 days after 5 years
  • Learning and Development Opportunities - 3-4 annual paid group development days, bespoke programmes e.g. Aspiring Leaders Development Programme and strong internal progression-1 in 3 roles are filled internally
  • Exclusive Discounts & Perks - Inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes, on-site nursery
  • Flexible Personal Leave - Time off for your child's first day at nursery or school, moving homes and for interviews
  • Wellbeing and Health Support - Generous sick pay, counselling services, discounted gym membership at Canterbury College
  • Culture and Recognition - Being part of Community Days, an annual Staff Celebration Day, and an eco-friendly organisation dedicated to reaching net-zero by 2030
  • Competitive Pension Scheme - 18% employer contribution

Additional Information:

Job Posted:
February 14, 2026

Expiration:
February 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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