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Join us where ancient woodland meets open skies at Delamere Forest. We have an exciting opportunity for an Operations Assistant to join our friendly Delamere Forest team! Work in one of the UK’s most stunning woodland locations, developing your skills while leading a team that provides outstanding service and sparkling-clean cabins for our guests. Our cabins at Delamere are tucked away in the largest woodland area in Cheshire. A peaceful escape under starry skies, surrounded by nature and designed to help guests unwind, recharge, and reconnect.
Job Responsibility:
Ensuring hot tubs are in perfect working order every day for our guests
Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable)
Paying attention to the little details and delivering daily tasks in a timely and competent manner
Taking pride in delivering exceptional customer service
Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin
Requirements:
A positive, can-do attitude and a strong work ethic
The ability to work well in a team and communicate effectively with colleagues
Great attention to detail, ensuring high cleanliness standards are met
Some previous experience in a similar role
A willingness to work outdoors in a natural setting, whatever the weather
What we offer:
Generous holiday allowance
Performance-based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met
Social events and awards evenings
Pension scheme
One full paid day to volunteer
Subsidised meals
Wellbeing events & activities
Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off
Hundreds of discounts – Save on top brands across the UK