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We're looking for an Operations Account Manager to engage and help manage backoffice operations for our strategic distribution partners. You will be the operational face of Ethos to our external distribution partners working closely with our sales, product, marketing and operations teams to own the end to end customer success and drive the business forward.
Job Responsibility:
Own full lifecycle account management for SMB through enterprise B2B partners
Lead operational onboarding with partner’s operational teams
Partner with our strategic account managers to grow the business of each partner
Problem solve operational challenges
Be an expert in Ethos own back-office operations
Help define our account management strategy, cadences and processes to scale
Requirements:
Excellent internal and external communication skills
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