Operational Risk Manager - Processing Risk Analytics Director Job at Citi (Belfast)

Director, Equities Independent Compliance Risk Management Asia

The role involves providing compliance advisory, establishing policies, procedur...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Strong working knowledge of the business/product and related laws and regulations
Solid experience with financial institutions in compliance
Highly motivated, strong attention to detail, team oriented, organized
Excellent written, verbal and analytical skills
Strong communication and interpersonal skills
strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to interact and communicate effectively with senior leaders
Significant knowledge and expertise of Compliance laws, rules, regulations, risks and appropriate controls
Experience in the design and implementation of Compliance programs

Job Responsibility

Take senior responsibilities for providing compliance advisory and establishing internal policies, procedures, processes, and programs
Playing key role providing compliance coverage to Business and support function stakeholders
Taking lead in the design, development, delivery and maintenance of Compliance programs, policies and practices
Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Providing oversight and guidance over the assessment of complex issues and driving effective resolutions
Representing Citi on critical regulatory matters as required
Collaborating with internal areas to address compliance issues
Appropriately assess risk when business decisions are made
Supporting the function/business/product in performing timely compliance reviews of new transactions
Managing ICRM initiatives, including implementation of new Compliance systems, controls, and related project management

What we offer

Access to telehealth options
health advocates
confidential counseling
various country-specific coverage
financial well-being resources
learning and development resources

Fulltime

Sanctions Director - Head of Banking Client Risk Management & Advisory

The Head of Client Risk Management & Advisory in Banking Sanctions is a senior I...

Location

United States , Washington, DC

Salary:

170000.00 - 300000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10 years+ experience in the Financial Services Industry and/or government
Graduate degree, BS or concentration in Business Administration, Legal and/or Finance
Sanctions SME with proven track record in managing sanctions programs in complex organizations
Leadership skills including ability to work effectively and drive results with a virtual global team
Experience managing diverse teams, and comfort navigating complex, matrixed organizations
Knowledge of the U.S. and/or European Union/UK regulatory environment
Highly motivated, strong attention to detail, team oriented, organized
Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques, structure potential solutions, and drive to resolution with senior stakeholders
Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses

Job Responsibility

Building awareness of client sanctions risks through a strong working relationship with key regional and global stakeholders, including management of multiple Line of Business, Functions, and Internal Audit
Interacting effectively with regulators, in coordinating with the Citi’s regulatory team
Understanding industry trends, emerging issues, and regulatory expectations, developing practical solutions to complex problems
Providing monitoring and oversight of Banking controls and execution around clients, ensuring identification, escalation, and remediation of control gaps in a timely way
Monitoring Banking’s compliance with requirements set forth by the US Department of the Treasury's Office of Foreign Assets Control (OFAC) and United Kingdom’s Office of Financial Sanctions Implementation (OFSI) or other EU country equivalents, issuing Monitoring Reports where appropriate
Monitoring ICRM Banking Sanctions adherence to relevant policies and procedures related to execution of processes designed to implement the global sanctions program
Partnering with stakeholders in implementing Sanctions-related regulatory change
Managing a dedicated team for the sanctions’ compliance review of clients and client activity as well as escalations of risks identified in KYC onboarding and renewal questionnaires
Managing the monitoring and specialized review of sanctions risks associated with specific clients, sectors, or geographies to advise the business on appropriate sanctions risk management measures
Managing a process for the review of sanctions-related enhanced due diligence as part of client onboarding, renewal, or episodic reviews

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Director of Operations

We are recruiting for a Director of Operations on a full time (40 hours), perman...

Location

Ireland , Dublin

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

A highly experienced senior operations leader with a proven track record in Director-level or equivalent roles, ideally within complex, multi-site, or scaling environments
Demonstrated expertise in change management, operational integration, and embedding new systems, cultures, and organisational structures
Strong programme and project leadership capability, with significant experience leading large-scale, cross-functional transformation
Deep understanding of operational compliance, regulatory governance, audit standards, and risk management
Strong experience in LEAN, continuous improvement, or operational excellence methodologies, with demonstrable results
A strategic thinker capable of translating organisational goals into measurable operational plans
An influential and credible leader able to effectively engage, influence, and challenge senior stakeholders, including executive and Group-level leadership
Commercially and financially astute, with strong analytical, decision-making, and problem-solving abilities
Exceptional leadership skills with experience managing and developing senior managers and operational teams
Technologically adept, with experience in system implementation, digital transformation, and operational reporting tools

Job Responsibility

Act as the senior operational lead for Glanmore Foods, responsible for delivering against strategic operational objectives
Report on operational performance, risk, compliance, strategic priorities, and transformation progress
Lead organisation-wide change management, embedding new systems, cultural change, and improved ways of working
Foster a culture of excellence, ensuring high standards in food quality and service
Lead, mentor, and develop management teams to achieve business goals and enhance performance
Oversee all major operational projects, including system rollouts, process re-engineering, optimisation, and infrastructure enhancements
Establish, refine, and enforce robust operational governance, compliance processes, and audit standards
Lead LEAN programmes to improve efficiency, reduce waste, and strengthen cross-functional collaboration
Build and embed operational resilience through proactive risk management, contingency planning, and business continuity frameworks
Provide strong and visible leadership to senior managers, ensuring alignment, accountability, and high performance across all operational functions

What we offer

Discounts on brands across the Island of Ireland (restaurants, high street stores, hotels, day out venues, gyms, golf courses and many more)
Flexible working to support work life balance
Free parking at the office
Career Pathways to support career progression and/or skills development
Learning & development programs available for personal and professional development & growth
Access to wellness programs to promote mental health and wellbeing of our colleagues
Employee Assistance Program to guide and support our employees
Exciting appreciation days

Fulltime

Investment Management Operations Associate

As an Operations Associate, you will support day-to-day investment operational a...

Location

United Kingdom , London

Salary:

Not provided

Orbis Consultants

Expiration Date

Until further notice

Requirements

3+ years of wealth operations experience
Strong understanding of a broad range of financial instruments
Knowledge of financial markets, investment strategies, and operational processes
Excellent analytical capabilities with strong problem-solving skills
Clear and confident communication, both written and verbal

Job Responsibility

Manage daily dealing activity, order execution, trade settlements, and reconciliation
Oversee cash management, corporate actions, and risk-related controls
Support fund reporting and communication with Authorised Corporate Directors (ACDs)
Ensure client portfolios remain aligned to agreed model strategies, maintaining appropriate tolerances across multiple platforms
Uphold regulatory standards, internal controls, and operational best practices
Ensure all trading and operational processes meet industry and governance requirements

Fulltime

Financial Crimes Risk Director

The Financial Crimes Risk Director role is a first line function responsible for...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s/University degree required
master’s degree desirable
15+ years’ experience in financial crime compliance or risk management
Financial Crime certification preferred (ACAMS, ACSS etc.)
Strong understanding of international Sanctions
Strong professional experience in Financial Services, in Financial Crime Compliance and/or Financial Crime Risk & Controls
Knowledge and understanding of Payments, Correspondent Banking, Trade, Working Capital, and Liquidity Management products
Excellent interpersonal skills
Able to work independently and deliver according to strict timelines and quality standards
Demonstrated ability and confidence to challenge business management, escalate issues and press for change

Job Responsibility

Understand business-owned products, services, as well as corresponding financial crimes-related controls, and processes
Provide financial crimes compliance/risk management subject matter expertise to the Services businesses in Asia to ensure the design and implementation of a coherent and effective control environment
Assess complex issues, structure potential solutions, and drive effective resolution with other senior stakeholders
Assess existing control framework, identify potential compliance gaps
Drive execution ensuring compliance with applicable laws, rules, and regulations, as well as effectiveness of the control environment
Ensure adequate mapping of risk and processes and clear control ownership
Create & maintain a robust partnership with the business heads, operations, technology and the second line of defense
Ensure clear and timely escalation of control issues, while assisting their adequate management and internal reporting
Drive a consistent and holistic approach to Financial Crimes risk management across Services
Ensure early engagement on new business initiatives to ensure timely support of commercial priorities and full adherence to global and regional risk management policies and procedures

Fulltime

Director of Operational Transformation

As the Director of Operational Transformation for Paymode, you will leverage str...

Location

United States , Portsmouth

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, operations management, or related field (Master’s preferred)
10+ years of experience in operational excellence or process improvement
at least 5 years in a leadership role within payments or fintech
Proven success in leading transformation and continuous improvement initiatives
Strong analytical, problem-solving, and project management skills
Excellent communication, interpersonal, and leadership abilities
Occasional travel may be required for team alignment and client engagements

Job Responsibility

Escalation Monitoring: Regular weekly reporting weekly updates to CCO and Paymode SLT on managing escalated customer issues (facilitating and driving for the team), ensuring RCA is completed and ensuring root cause fixes are addressed
Operational Excellence Strategy: Support the implementation and execution of innovative business process improvements resulting in measurable financial and customer loyalty gains
Act as a sustainability expert to maintain and improve business financial results
Project Leadership: Serve as Project Team leader, mobilizing members across the organization to accomplish goals specified in project charters
Refine and update charters with clear problem statements, financial and customer goals, scope, staffing, and scheduling
Plan and facilitate productive team meetings, manage activities outside meetings, and ensure projects remain on schedule
Communicate progress and risks to senior leadership and assure approved improvements are implemented before project closure
Lean Program Leadership – Represent Paymode in enterprise-wide operational excellence initiatives, applying Lean principles to streamline workflows, reduce operational costs, and minimize escalation drivers
Training & Enablement – Provide training to leaders and teams on continuous improvement methodology and formal problem-solving techniques, enabling departments to drive better business results as measured by balanced scorecards
Continuous Improvement & Capability Building: Best Practice Sharing – Promote a culture of continuous improvement by sharing best practices across Paymode teams and benchmarking against fintech industry standards

Customer Success Operations Manager

We are looking for a hands-on, results-driven Customer Success Operations Manage...

Location

United Kingdom; Netherlands , London; Amsterdam

Salary:

Not provided

Corsearch

Expiration Date

Until further notice

Requirements

Hands-on experience administering Planhat (strongly preferred) or another CS platform e.g. Gainsight
Proven experience configuring backend integrations, data feeds, automations, and cross-system workflows
Experience supporting deployment of NPS/CSAT programs, including survey creation, workflow build & automation, feedback ingestion, data analysis and reporting
Strong analytical skills with a demonstrated ability to build action-oriented dashboards for the right stakeholders group, not just data visualisations
Demonstrated success in improving data accuracy and working across cross-functional teams
Strong project management skills: able to break down complex projects into manageable components and deliver successfully whilst keeping key stakeholders apprised of progress
Ability to work independently with minimal supervision while maintaining high standards and meeting deadlines
Excellent organisational skills, time management, attention to detail and a proactive problem-solving approach
Strong communication skills to articulate updates, risks, and progress to stakeholders
Ability to manage own workload, prioritise multiple initiatives and manage deadlines effectively

Job Responsibility

Serve as the primary system administrator for Planhat ensuring stability, accuracy, and usability across the CS organisation
Configure and maintain backend settings, including integrations, data feeds, custom fields, user roles, playbooks, workflows, and automations
Build and optimise dashboards that are actionable, insightful, and aligned to CS priorities (not data dumps but actionable insights)
Partner with cross-functional teams and other system admins to manage & improve systems integrations (e.g. SFDC, Qualtrics, Linear and Freshdesk) in a way that supports wider Corsearch needs
Support new feature rollouts, system enhancements, and troubleshoot issues for the CS organisation
Lead data-quality initiatives to ensure customer, account, and contact data incl key attribution is complete, reliable, and aligned across Planhat, Salesforce and other internal systems
Collaborate with cross-functional teams to resolve data gaps, streamline data flows and uphold consistent data standards
Monitor data health and establish processes to proactively maintain data integrity at scale
Support Sr. Director of CS Ops in operationalising the customer journey and delivering scalable, data-driven initiatives across key touchpoints
Build automations, workflows and rules of engagement that reduce manual work and improve consistency, eliminating dependency on spreadsheets

Fulltime

Director, Digital Enablement Operations & Back Office

As the Digital Enabler for Innovation and Operations, you will be a pivotal tran...

Location

United States , Carmel

Salary:

130000.00 - 197000.00 USD / Year

Belden, Inc

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Engineering, Computer Science, Business, or a related discipline
Proven track record of leading digital transformation initiatives in either a product innovation/R&D or a manufacturing/supply chain environment
Business-Anchored Thinker: Ability to connect digital initiatives to measurable improvements in both innovation (e.g., faster time-to-market, higher innovation ROI) and operations (e.g., efficiency, cost, quality, resilience)
Deep Process Empathy: Demonstrates a strong understanding of the challenges and opportunities within both R&D/engineering and shop floor/supply chain environments
Data-Driven Storyteller: Translates complex analytics and AI insights into actionable recommendations for both technical and non-technical stakeholders
Adoption Champion: Focuses relentlessly on user enablement, habit-building, and continuous improvement to ensure technology is not just launched, but deeply embedded in daily workflows
Collaborative Influencer: Exceptional ability to build strong, cross-functional relationships to drive alignment and accelerate innovation and operational outcomes
Experience with core enterprise platforms such as PLM (Product Lifecycle Management), MES (Manufacturing Execution Systems), IoT, and advanced analytics tools

Job Responsibility

Develop and Execute a Unified Digital Strategy: Design and implement a holistic digital and multi-year roadmap for both innovation and operations, ensuring tight alignment with overarching business and technology objectives
Drive End-to-End Process Digitalization: Lead the digitalization of critical workflows across the value chain, including R&D, product requirements management, simulation, production scheduling, inventory management, and supplier collaboration
Own and Advance Key Digital Platforms: Own the backlog, delivery, and continuous improvement of key innovation and operational platforms (e.g., PLM, MES, IoT, Analytics, CRA Platform), ensuring they meet the evolving needs of the business
Deliver Advanced Analytics and AI-Driven Insights: Partner with data teams to deliver actionable insights for both R&D (e.g., portfolio analysis, predictive project risk) and Operations (e.g., demand forecasting, predictive maintenance, supply chain risk analysis)
Champion Enterprise-Wide Digital Adoption: Act as the primary champion for the adoption of digital tools and platforms across R&D, product, manufacturing, and supply chain teams, ensuring high user-engagement and measurable impact on key business metrics
Lead Comprehensive Change Management: Drive change management, training, and upskilling initiatives for all associated teams to maximize digital adoption, build user self-sufficiency, and realize the full value of technology investments
Foster Cross-Functional Collaboration: Partner with leaders in Data Strategy, AI, Product Management, Engineering, Manufacturing, and Supply Chain to enable seamless digital collaboration and knowledge sharing across the entire product and operational lifecycle
Govern and Measure Performance: Jointly own innovation and operational KPIs and digital adoption metrics with business leaders, ensuring that digital initiatives deliver tangible results against business goals

What we offer

health/dental/vision
long term/short term disability
life insurance
HSA/FSA
matching retirement plans
paid vacation
parental leave
employee stock purchase plan
paid leave for volunteer work in your community
training opportunities

Fulltime

Operational Risk Manager - Processing Risk Analytics Director

Citi

Location:
United Kingdom , Belfast

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 22, 2025

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