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The Operational Risk Grp Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. This role is to join Markets Operations Risk and Control Organisation with specific focus on Third Party Risk, Business Disruption and Safety Risk and Enterprise Resilience.
Job Responsibility:
Establishes and oversees the application of operational risk policies, technology and tools, and governance processes
Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses
Serves as an oversight function working with the In-Business OR and Independent Risk Teams
Drives – Operation Risk Anticipation, Mitigation and Loss Recovery (and respective Recovery Plans)
Ensures Operation Risk Policy implementation and exception approvals
Informs Operational Risk Council on Sub-Segment Level OR related matters
Attends In Business Risk Committees
Leads- oversees the annual Key Risk Indicator (KRI) reviews
Monitors KRCIs triggers and thresholds and the analysis by the Business
Liaises with Business ORM on breaches and action steps to correct breaches
Communicates and Escalates breaches in KRCIs at the Segment Level
Works on T-10 (deep dive – root cause analysis) with support of In-Business ORM and drive corrective actions
Exports best practices and common risk, controls and corrective actions through Framework Papers
Ensures that Citi wide KORs and KRCIs are communicated and understood by Businesses
Appropriately assess risk when business decisions are made
Demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
Driving compliance with applicable laws, rules and regulations
Adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices
Escalating, managing and reporting control issues with transparency
Effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Requirements:
Significant experience in Operational Risk
Expertise in Fraud Awareness and Risk Management Operations and Systems
Expertise in Information Security Standards, Vendor/Outsourcing Management and MCA
Expertise in Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams
Excellent communication skills – verbal & written
Bachelor’s/University degree
Master’s degree preferred
Nice to have:
Experience in Internal Audit or Financial Control
Experience in other risk and control disciplines – credit, and market
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
A discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources