Onboarding Manager Jobs

Manager- Catalogue Management and Supplier Onboarding

Circle K (Part of Alimentation Couche-Tard group) is a global leader in the conv...

Location

India , Gurugram

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Graduate in any discipline. MBA preferred
8 - 10 years of work experience in Catalog management and Procure to Pay operations
Proficiency in using Ariba, Coupa or similar procurement software
Strong analytical skills, with the ability to interpret catalog usage data and customer feedback
Proficient in PowerPoint and Excel

Job Responsibility

Manage and maintain Ariba catalog of products and services, ensuring accuracy and completeness of information
Coordinate with suppliers to obtain necessary product information and to resolve any issues related to the catalog
Oversee the cataloging process, including the creation and maintenance of product data, to ensure consistency and compliance with company standards
Implement strategies to optimize the catalog's performance, including improving search functionality and enhancing the user interface
Overseeing the entire supplier onboarding process, from initial contact to full vendor integration
Evaluating new suppliers for compliance with relevant regulations, policies, and risk assessments
Maintaining the accuracy, timeliness, and integrity of vendor data entered into the system
Analyze catalog usage data and customer feedback to identify opportunities for improvement and implement necessary changes
Collaborate with the procurement and IT teams to ensure the catalog system is integrated with other business systems and processes
Stay informed about industry trends and advancements in catalog management and apply this knowledge to improve Coupa's catalog

Fulltime

New

Senior Manager, Onboarding

The Senior Manager, Onboarding oversees multiple teams, driving strategic initia...

Location

United States , Chicago

Salary:

107000.00 - 145000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

Proven ability to lead multiple teams and drive operational performance at scale
Strong client-facing and executive communication skills, with the ability to influence and align stakeholders
Strategic thinker with a focus on process improvement, workflow optimization, and team development
Operational management capabilities
Advanced analytical skills and ability to interpret data to drive decisions
Financial acumen and resource management skills
Exceptional stakeholder engagement, influencing, and communication abilities
Understanding of industry trends, systems, and organizational best practices
Deep knowledge of POS hardware, software, integrations, and network setups
Skilled in Agile, Waterfall, or hybrid project management

Job Responsibility

Lead multiple teams or functional areas, setting direction and driving alignment with organizational strategy
Develop leaders and managers, fostering a culture of accountability, collaboration, and high performance
Establish workforce plans, talent pipelines, and development strategies to support growth and scalability
Drive engagement, inclusion, and professional development across teams
Serve as a senior liaison between internal teams, leadership, and client-facing organizations
Translate strategic objectives into actionable team goals and priorities
Anticipate organizational and client needs, driving proactive solutions that enhance customer experience and operational efficiency
Influence cross-functional planning and resource allocation to ensure alignment with business goals
Oversee large-scale or complex operations, ensuring delivery against performance, quality, and financial targets
Define and track key metrics to evaluate team effectiveness and impact

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

New

Onboarding Manager

The Manager, Onboarding leads a team of specialists, driving operational excelle...

Location

United States , Royal Oak

Salary:

70000.00 - 85000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

8+ years of professional experience in customer success or related roles
3+ years of experience managing and developing high-performing teams
Experience in fintech or SaaS environments preferred
Bachelor’s degree in Hospitality Management, Business Administration, or a related field required
Fluent in English (written and verbal)
Advanced leadership, coaching, and team development skills
Strategic thinking and operational planning abilities
Strong problem-solving, decision-making, and analytical capabilities
Proficiency with relevant systems, tools, and metrics-driven management
Effective stakeholder management and cross-functional collaboration

Job Responsibility

Lead and develop a team of specialists and associate managers
Set clear goals and performance expectations
Provide regular coaching, feedback, and professional development
Oversee workload allocation
Manage recruitment, onboarding, and training
Act as a key point of contact for client-facing teams and stakeholders
Anticipate client and partner needs
Coordinate with internal functions
Communicate updates to senior leadership
Oversee execution of multiple concurrent projects

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year

Fulltime

New

Customer Onboarding Manager

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run ...

Location

United States

Salary:

Not provided

Tekmetric

Expiration Date

Until further notice

Requirements

1-2 years’ experience in Customer Onboarding or a customer facing function
Project Management Skills
Track record of proactively resolving escalated client service issues while sharing insights with the organization
Experience establishing and growing relationships with all levels within enterprise organizations from Director to C-Suite
Ability to improve team processes and direction
Work closely with the Customer Success team to solve problems collaboratively
Bachelor’s degree Preferred

Job Responsibility

Become a Tekmetric Product Expert
Provide detailed account walkthroughs and assist many new customers with implementation
Clearly communicate account setup requirements and expectations with customers and key stakeholders
Educate customers on Tekmetric capabilities, and best practices to simplify adoption and align expectations
Record customer implementation needs, requests, and questions in Hubspot and communicate to key Tekmetric leadership
Ensure customers receive superior service
Collaborate with the sales, customer success, operations, support and engineering teams
Leverage feedback for continuous improvement to the onboarding process
Develop a deep understanding of customers' business and operational objectives
Listen carefully to information provided by customers and ask clarifying questions to ensure proper use of Tekmetric

What we offer

Enjoy the flexibility of remote work
Competitive base salaries
Generous Paid Time Off
Paid maternity, parental bonding, and medical leave
Comprehensive health benefits (Medical, Dental, Vision, and Prescription coverage)
Free, confidential counseling through partnership with BetterHelp
401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Life and Accidental Death & Dismemberment (AD&D) Insurance
Wellness stipend up to $60/month

Senior Customer Success Onboarding Manager

The Customer Success Onboarding, Sr. Manager is responsible for assessing, desig...

Location

United States , San Francisco

Salary:

143500.00 - 230500.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

10+ years experience scoping, planning, designing, developing and implementing effective onboarding solutions for customer success or sales, at a technology company
Deep understanding of the customer success best practices, sales process, enterprise selling skills and sales methodologies
Experience working directly with sales and/or customer success to understand their learning needs and vet content
Consultative approach and proven track record of effective collaboration and ability to influence at all levels of an organization
Ability to work with ambiguity and achieve goals in a fast-paced and continuously evolving environment
Well versed in building skill-based and application oriented learning experiences
Agile and engaging facilitator
Exceptional written and verbal communication skills
Strong program management skills
Proactive, self-directed and results-oriented

Job Responsibility

Engages customer success and business leaders to gather and prioritize competencies, and onboarding requirements, to inform the onboarding strategy
Develops comprehensive enablement strategy for onboarding, including role-specific tracks and programs, and secures executive sponsorship across customer success and business leaders
Calibrates and aligns divergent requirements as needed and ensures onboarding program aligned to evolving priorities and GTM strategy
Engages the target audience to vet and refine onboarding program objectives, components and content
Designs learning experiences and collaborates with subject-matter-experts across the business to create the supporting content and exercises
Defines the role of customer success management coaching in driving onboarding effectiveness
Develops the tools and resources to help customer success management coach their teams
Leverages executives for onboarding delivery – from identification, to talking points, to preparation – to elevate the impact of the program
Conducts pilots to gather field feedback and refine programs
Defines and measures KPIs for program effectiveness, leveraging insights to drive continuous improvement

What we offer

Health and wellbeing resources
Paid volunteer days
Bonuses
Commissions
Equity

Fulltime

New

Manager, Customer Onboarding

Lead and manage a team of Customer Onboarding Managers at Tekmetric, an all-in-o...

Location

United States , Houston

Salary:

Not provided

Tekmetric

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, Communication, or a related field
3+ years of experience in customer success, account management, or a related field within the SaaS industry
Proven track record of managing and improving customer onboarding processes
Strong leadership skills with experience in managing and motivating teams
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members
Proficiency in CRM and project management tools
Data-driven mindset with a strong analytical approach to problem-solving
Ability to work in a fast-paced, dynamic environment

Job Responsibility

Lead and manage a team of Customer Onboarding Managers, ensuring a high level of customer service, TTV, and satisfaction
Develop and implement onboarding processes and strategies that are efficient, scalable, and tailored to different customer segments
Collaborate with sales, product, customer success and support teams to ensure a cohesive customer journey from initial sale to full product adoption
Monitor customer feedback and onboarding metrics, using this data to continuously improve the onboarding experience
Conduct regular training sessions for the onboarding team to keep them updated on product changes and best practices
Work closely with clients to understand their business needs and tailor the onboarding experience accordingly
Establish clear communication and project management protocols to ensure timely and successful implementations
Identify upsell and expansion opportunities during the onboarding process and collaborate with the sales team to capitalize on these opportunities
Manage customer expectations and address any issues that may arise during the onboarding process

What we offer

Enjoy the flexibility of remote work
Competitive base salaries that reflect your value
Generous Paid Time Off
Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones
Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage
Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp
401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Life and Accidental Death & Dismemberment (AD&D) Insurance
Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best

Fulltime

Onboarding Manager

As an Onboarding Manager you will be responsible for smooth onboarding of new cu...

Location

Bulgaria , Sofia

Salary:

Not provided

CleverTap

Expiration Date

Until further notice

Requirements

Hands On knowledge of working with Mobile technologies/ Platforms (Android, iOS, Hybrid), Web Technologies, APIs & Integration Techniques
Project Management, Technical Problem Solving
Understanding of Business process,Software design and deployment, Database concepts
Understanding of Project Management methods & tools.

Job Responsibility

Ensure smooth and fast onboarding of the customers to CleverTap by successful implementation of the CleverTap Platform with focus on reducing the “Time to Value” (TTV)
Work closely with the designated Customer Success Manager from CleverTap, and at times work in individual capacity, to build relationships, educate, guide and train the customers Business Users, Developers and other technical stakeholders through the implementation process and successful 'Go Live.'
Act as a product consultant to your customers: Help define technical solutions to implement customers business use cases, assist with techno-functional knowledge around product integration, troubleshooting, conduct technical audits & reviews to ensure adherence to Clevertap guidelines, quality, performance and data sanity
Participate in technical discussions with the customer to identify use cases, technical enhancements required in the Clevertap product and provide actionable inputs to the internal teams (CS, Product, Engineering, etc.)
Document technical requirements, create content, estimate schedules and timelines, goals/metrics, and customer objective key results and outcomes

What we offer

Be a part of a global growth stage startup
Work in a fast-paced, dynamic environment where your contribution matters
You are passionate about technology and its impact on the high growth mobile technology space
Innovate at scale, with learning opportunities
Be a part of a global category creator
hyper growth B2B SaaS startup
Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
Accountability and driving outcomes is the key to success
Your career here is limited by you and nothing else
Teamwork trumps individual success

Fulltime

Senior Sales Onboarding Manager

The Sales Onboarding, Sr. Manager is responsible for assessing, designing and de...

Location

United States , San Francisco

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

10+ years experience scoping, planning, designing, developing and implementing effective onboarding solutions for sales, at a technology company
Deep understanding of the sales process, enterprise selling skills and sales methodologies
Experience working directly with sales to understand their learning needs and vet content
Consultative approach and proven track record of effective collaboration and ability to influence at all levels of an organization
Ability to work with ambiguity and achieve goals in a fast-paced and continuously evolving environment
Well versed in building skill-based and application-oriented learning experiences
Agile and engaging facilitator
Exceptional written and verbal communication skills
Strong program management skills
Proactive, self-directed and results-oriented

Job Responsibility

Engages field and business leaders to gather and prioritize sales competencies and onboarding requirements, to inform the onboarding strategy
Develops comprehensive enablement strategy for onboarding, including role-specific tracks and programs, and secures executive sponsorship across field and business leaders
Calibrates and aligns divergent requirements as needed and ensures onboarding program aligned to evolving sales priorities and GTM strategy
Engages the target audience to vet and refine onboarding program objectives, components and content
Designs learning experiences and collaborates with subject-matter-experts across the business to create the supporting content and exercises
Defines the role of sales management coaching in driving onboarding effectiveness
Develops tools and resources to help sales management coach their teams
Leverages executives for onboarding delivery– from identification, to talking points, to preparation– to elevate the impact of the program
Conducts pilots to gather field feedback and refine programs
Defines and measures KPIs for program effectiveness, leveraging insights to drive continuous improvement

What we offer

health and wellbeing resources
paid volunteer days
other benefits as described on the Atlassian perks page

Fulltime

Onboarding Manager

MyTennisLessons

Location:
United States, Chicago

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 10, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Onboarding Manager