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On-call care coordinator associate

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CareGivers America

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Location:
United States , Jenkintown

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Contract Type:
Not provided

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Salary:

18.00 - 20.00 USD / Hour

Job Description:

CareGivers America - SEPA, a Modivcare Personal Care Service, is looking for a On-Call Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

Job Responsibility:

  • Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers
  • Collaborate with internal teams to determine patient eligibility and initiate the intake process
  • Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination
  • Address inquiries, concerns, and provide guidance on accessing services and resources
  • Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences
  • Monitor and update schedules to accommodate changes, cancellations, and rescheduling needs
  • Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals
  • Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication
  • Provide compassionate and empathetic support to patients and their families throughout the care coordination process

Requirements:

  • Bilingual in English & Spanish required
  • High school diploma or equivalent
  • 1+ years of customer service experience required
  • 1+ years of home healthcare experience preferred

Nice to have:

1+ years of home healthcare experience preferred

What we offer:
  • Medical, Dental & Vision Insurance
  • 401(k) with a 6% match
  • Paid Time Off
  • 10 Paid Holidays
  • Employee Assistance Program
  • Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
  • Voluntary Term Life and AD&D Insurance
  • Legal Services Insurance
  • Short-Term and Long-Term Disability
  • Accident, Critical Illness & Hospital Indemnity Insurance

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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