Offsite Event Manager, Audio Visual Job at Encore Global (Needham Heights)

Offsite Event Manager, Audio Visual

Encore Global

Location:
United States , Needham Heights

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

70371.00 - 91482.00 USD / Year

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Job Description:

The Offsite Events Manager is responsible for the planning and execution of events taking place in venues where Encore is not the contracted onsite Event Technology provider. This position will ensure successful and profitable execution of events by following Encore’s Production Process and Technical Standards and will partner with the sales and operations team to deliver on event execution plans.

Job Responsibility:

Prepare and communicate Production & Labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue
Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems
Review sales documents to confirm that the equipment and technical positions to ensure they meet client’s needs
Communicate event execution plan and on-site changes including billing, production schedules and client requests
Coordinate onsite Event Execution team to ensure appropriate Talent-To-Task assignments are maintained
Lead onsite execution where applicable
Review necessary information with crew leads to ensure a successful and profitable event
Ensures that all equipment and services are delivered on time, in good working condition and as specified by clients
Mentor Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market
Assist Director, Offsite Events with completion and analysis of Production EPT for events as necessary
Complete Encore post-event process, including review and approval of timesheets, timely processing of invoices and post-show reporting
Work with Director, Offsite Events to identify training opportunities for market-and-regional workforce
Maintain and routinely update detailed files on venues with dock requirements, elevator sizes, power limits, contacts, load in rules, onsite AV team, etc
Provide Event Planning and Execution support at In-Market Venues where applicable during slower OSE periods
Provide planning, logistical and event execution support to In-Market PMO / Production where requested
Hire, train, and develop a team of professionals supporting various divisions across the company
prioritize, lead, and assign work based on team member strengths and roles
Responsible for all aspects of team member training, career development, and performance management
Implement and cultivate a team environment that focuses on service levels, customer satisfaction, revenue generation, and productivity
Ensure team members are equipped with required tools, processes, and procedures to create an effective and efficient organization
Establish strong working relationships with team members within the support center and other departments in the organization that support the accomplishment of team goals

Requirements:

High School Diploma required, bachelor’s degree preferred
5+ years tech experience in the event technology or Broadcast industry
2+ years of administrative and customer service experience, preferred
Strong written and oral communication skills
Strong Technical Background
Strong Client relationship skills
Operational logistics experience
Works well under pressure
MS Office experience
Ability to read technical diagrams preferred
Competencies: Hospitality, Ownership, Demonstrates Self-Awareness, Ensures Accountability, Decision Quality, Manages Complexity, Collaborates

What we offer:

Paid Time Off: Vacation Days, Paid Holidays, Floating Holidays, Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Training & Development: Classroom/On the Job Training, Encore University, Career Pathing
Mobility: Relocation, Global Transfer Opportunities
401(k) matching
Comprehensive insurance options

Additional Information:

Job Posted:
February 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Encore Global - All Job Offers

Job Link Share:

Offsite Event Manager, Audio Visual

Encore Global

Location:
United States , Needham Heights

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

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