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We are looking for an Office Services Associate to join our team in Boston, Massachusetts, on a contract basis. In this role, you will provide essential back-office support for our clients, including reprographics, mail services, and other administrative functions. This position offers a dynamic environment where attention to detail and excellent customer service are key to success.
Job Responsibility:
Manage reprographics and mail services tasks, ensuring all work is completed accurately and efficiently
operate and troubleshoot office equipment, such as copiers and scanners, to maintain smooth workflows
maintain accurate logs and documentation for all office services activities
communicate effectively with supervisors and clients to address job requirements or resolve deadline issues
prioritize and organize tasks to meet contractual deadlines and deliver quality results
perform quality assurance checks to ensure standards are met for all completed work
load machines with paper, toner, and other supplies to ensure uninterrupted operations
adhere to company policies and client site protocols while utilizing equipment and resources in a cost-effective manner
lift and transport materials up to 50 pounds regularly as part of daily responsibilities
support additional service lines, including reception, hospitality, and concierge duties, as needed
Requirements:
High school diploma or equivalent
at least one year of experience in office services, preferably in legal, banking, or corporate environments
strong customer service skills to build and maintain positive client relationships
attention to detail and organizational abilities to handle multiple tasks effectively
ability to manage sensitive and confidential information with discretion
problem-solving skills and the ability to escalate issues when necessary
capability to work both independently and collaboratively in a team setting
adaptability to a fast-paced environment and a proactive, self-motivated attitude
What we offer:
Medical, vision, dental, and life and disability insurance
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