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We are looking for a dedicated Office Services Associate to join our team on a contract basis in Sacramento, California. In this role, you will play a vital part in delivering exceptional back-office support, including responsibilities in reprographics, mail services, and other operational tasks. This position requires a detail-oriented individual who thrives in a fast-paced environment and is committed to maintaining high levels of customer satisfaction.
Job Responsibility:
Manage office service tasks such as reprographics, mail handling, and intake processes while adhering to established procedures
Operate and troubleshoot office equipment, ensuring smooth functionality and timely resolution of basic technical issues
Maintain accurate logs and records for all office service activities and ensure proper documentation of job details
Prioritize and organize workflow to meet deadlines and uphold quality standards for all assigned projects
Load machines with paper, toner, and other necessary supplies while monitoring inventory levels
Handle sensitive and confidential documents with the utmost care and discretion
Communicate effectively with supervisors and clients to address job requirements, deadlines, and potential challenges
Ensure compliance with company policies and client-specific site guidelines
Perform quality assurance checks on completed work to maintain high standards
Lift and transport items weighing up to 50 pounds as part of daily responsibilities.
Requirements:
High school diploma or equivalent education is required
At least 1 year of experience in office services, preferably within legal, banking, or corporate environments
Strong customer service skills with a proven ability to build and maintain positive relationships
Excellent organizational skills and keen attention to detail
Ability to work effectively in a team setting and collaborate with individuals from diverse backgrounds
Capable of managing sensitive and confidential information responsibly
Demonstrated ability to meet deadlines and manage multiple tasks in a fast-paced environment
Problem-solving skills with the ability to make independent decisions within policy guidelines.
Nice to have:
Experience in office services within legal, banking, or corporate environments
Ability to troubleshoot office equipment
Experience handling sensitive and confidential documents.
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