Office Services Associate, Robert Half

Robert Half

Location:
United States, Houston

Category:
Office Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are offering a permanent employment opportunity for an Office Services Associate based in Houston, Texas. The role entails providing back-office services in various locations in Downtown Houston, including reprographics copy and mail services in both physical and digital environments. This position also involves support for services in hospitality facilities, audio/visual reception, and other service lines as needed.

Job Responsibility:

Providing daily back-office services to clients and teams
Handling reprographics copy and mail services in both physical and digital settings
Supporting services in hospitality facilities, audio/visual reception, and other service lines
Ensuring accurate logs for all office services work are maintained
Adhering to established procedures for office services functions
Communicating effectively with supervisors or clients on job or deadline issues
Troubleshooting basic equipment problems and escalating more complex issues to the supervisory level
Conducting quality assurance on own work and that of others
Handling sensitive and/or confidential documents and information with discretion
Prioritizing workflow to meet deadlines and complete all projects in a timely manner.

Requirements:

Providing daily back-office services to clients and teams
Handling reprographics copy and mail services in both physical and digital settings
Supporting services in hospitality facilities, audio/visual reception, and other service lines
Ensuring accurate logs for all office services work are maintained
Adhering to established procedures for office services functions
Communicating effectively with supervisors or clients on job or deadline issues
Troubleshooting basic equipment problems and escalating more complex issues to the supervisory level
Conducting quality assurance on own work and that of others
Handling sensitive and/or confidential documents and information with discretion
Prioritizing workflow to meet deadlines and complete all projects in a timely manner
Proficiency in Customer Service, with a keen ability to handle client needs and queries effectively
Familiarity with standard Office Functions and Operations, ensuring smooth workflow
Understanding and adherence to company Procedures and Policies
Capability to manage Answering Inbound Calls promptly and professionally
Experience in Supervising a team and managing schedules
Proficiency in using the 'About Time' software for timekeeping
Knowledge of Hiring Processes and ability to assist in recruitment procedures
Skilled in Scanning and managing documents, both physical and digital
Experience in Receptionist Duties including welcoming visitors and handling enquiries
Ability to Troubleshoot common office issues, including technical and facility-related problems
Strong Digital skills, including the use of office software and digital communication tools
Excellent Communication Skills, both verbal and written
Ability to Scan Documents and maintain an organized digital filing system
Experience in Maintain Logs of office activities and resources
Familiarity with office Machinery and ability to perform basic maintenance
Attention to detail in handling Paper documents, ensuring no loss or damage
Knowledge of Quality Assurance procedures to ensure high standards of service
Ability to Distribute Faxes and manage inbound and outbound communication
Willingness to work Overtime when necessary to meet deadlines
Experience in managing Service Calls and coordinating with service providers
Confidentiality in handling Confidential Documents and sensitive information
Knowledge of Perks and benefits administration to assist employees.

What we offer:

Access to top jobs
Competitive compensation and benefits
Free online training
Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan for contract/temporary professionals.

Additional Information:

Job Posted:
May 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Office Services Associate