Office Administrator, Office Angels

Office Angels

Location:
United Kingdom, East Grinstead

Category:
Office Administration

Contract Type:
Employment contract

Salary:

28000.00 - 30000.00 GBP / Year

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Job Description:

Office Administrator / Customer Service Administrator role supporting day-to-day operations in a dynamic Head Office team, ensuring smooth operations and outstanding customer experiences in a fast-paced environment

Job Responsibility:

Take customer orders via phone, online, and email, ensuring accuracy and efficiency
Enter orders into CRM system and track them throughout the delivery process
Be the first point of contact for customer queries and complaints
Coordinate with driving team to arrange collection of rejected or returned goods
Print required delivery invoices on time
Assist with general office tasks
Tackle delivery issues promptly and escalate concerns
Assist accounts department with overdue payments

Requirements:

Proven skills within a Customer Service and Administration capacity
Proficiency in computer applications including Outlook, Word, and basic Excel
Excellent communication skills, both verbal and written
Ability to work independently while being part of a collaborative team
Strong telephone etiquette and customer service skills
A keen eye for detail to maintain accuracy in order processing

What we offer:

20 days holiday + BH
Parking
Pension
Free Perks
Team events
Comprehensive training
Career growth opportunities
Supportive environment

Additional Information:

Job Posted:
September 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Office Administrator