Office Administrator

• Answer and direct incoming calls, providing professional and friendly support
• Take bookings, complete booking forms (date, time, contact details, service requirements)
• Monitor and respond to service requests via phone and email, logging all activity in the internal system
• Upload workbooks, maintain client portals, and ensure documentation is accurate and up to date
• Prepare and send quotes to clients, raise purchase orders, and generate PO numbers and issue invoices
• Allocate jobs to field teams and keep service rotas up to date
• Produce and send daily reports to clients
• Provide general administrative support to the team

• 2-3 years' experience in a busy administrative role
• Confident handling multiple tasks and priorities at once
• Strong IT skills, particularly in Microsoft Excel
• Excellent communication skills and a customer-focused approach
• High attention to detail and accuracy
• Proactive problem-solver who can adapt quickly to changing needs

Free onsite parking