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Our client located in the Beaver, PA area is seeking a detail-oriented, self-starter to join their team as an Office Administrator in the New Accounts and Client Services department. This position is essential in supporting new client onboarding and maintaining high-quality client service operations for a professional financial services firm. This is a direct hire, fully onsite role. Hours are 8:45am - 4:30pm with an hour lunch. A background check is required. Pay starts at $20+, dependent on experience. Prior experience in a financial service as a new accounts clerk, or brokerage office setting is a plus.
Job Responsibility:
Complete, copy, scan and/or mail New Client Account Paperwork or Deposits — Regular Mail/Overnight
Submit signed New Account Paperwork to Compliance for approval
Follow-up by telephone with clients when appropriate
Track timely transfers of monies drafted from other companies to new accounts opened
Track payment and accuracy of commission revenue from mutual fund and insurance companies to our broker/dealer and then payment from the broker/dealer to the respective representative
Complete, copy, scan and/or mail Client Service Work as needed including withdrawals, changes of beneficiary, changes of address, etc.
Prepare and assemble New Client Files
Filing of Client Statements
Miscellaneous copying, scanning and faxing
Assist in maintaining Client Databases
General Correspondence/Client Thank You Letters
Serve as backup answering the telephone
Serve as backup in Client Reception: greeting, hospitality, beverage service and maintaining Conference Room and Reception Area
Assist with any large mailings
Possible involvement with Tax Preparation Business in February, March and April
Other duties as assigned
Requirements:
High attention to detail and accuracy in handling client data and paperwork
Self-starter with the ability to work independently and take initiative
Strong organizational and time management skills
Excellent communication and interpersonal abilities
Proficient in Microsoft Office and comfortable with common office equipment
Ability to handle sensitive information with discretion
Nice to have:
Prior experience in a financial service as a new accounts clerk or brokerage office setting
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