CrawlJobs Logo

NonStop Remote Support Specialist

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

Location Icon

Location:
India , Bangalore

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today's fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities.

Job Responsibility:

  • Successfully resolve technical issues for NonStop software from incoming internal or external businesses and end user's contacts and proactive notification systems
  • Respond to service, product, technical and customer-relations questions
  • Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence
  • Act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process
  • Review and may resolve complex business issues
  • Add case resolution to KMS
  • Understand and utilize ITIL
  • Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting

Requirements:

  • 5+ years working knowledge on NonStop software essential
  • Excellent verbal and written communication skills
  • Experience troubleshooting in a technical environment
  • Excellent analytical and problem-solving skills
  • Advanced proficiency with case management and monitoring tools
  • Superior customer service skills
  • Phone and remote support experience
  • Ability to solve and document solutions for usage of other technicians and customers
  • Ability to lead resolution activities with escalated customers
  • Ability to contribute to technical action plans
  • Right attitude to embrace changes in technology
  • Ability to work outside comfort zone in gaining skills on all components in the solution stack

Nice to have:

  • Accountability
  • Action Planning
  • Active Learning
  • Active Listening
  • Business Growth
  • Business Planning
  • Coaching
  • Commercial Acumen
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Experience Strategy
  • Customer Solutions
  • Data Analysis Management
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Long Term Planning
  • Managing Ambiguity
What we offer:
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Additional Information:

Job Posted:
November 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for NonStop Remote Support Specialist

NonStop Remote Support Specialist

NonStop Remote Support Specialist role at Hewlett Packard Enterprise. This hybri...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 years + working knowledge on NonStop software essential
  • Excellent verbal and written communication skills
  • Experience troubleshooting in a technical environment
  • Excellent analytical and problem-solving skills
  • Advanced proficiency with case management and monitoring tools
  • Superior customer service skills
  • Phone and remote support experience
  • Ability to solve and document solutions for usage of other technicians and customers
  • Ability to lead resolution activities with escalated customers
  • Ability to contribute to technical action plans
Job Responsibility
Job Responsibility
  • Successfully resolve technical issues for NonStop software from incoming internal or external businesses and end user's contacts and proactive notification systems
  • Respond to service, product, technical and customer-relations questions
  • Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence
  • Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process
  • Review and may resolve complex business issues
  • Add case resolution to KMS
  • Understand and utilize ITIL
  • Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

NonStop Remote Support Specialist

NonStop Remote Support Specialist role at Hewlett Packard Enterprise. This hybri...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 years + working knowledge on NonStop software essential
  • Excellent verbal and written communication skills
  • Experience troubleshooting in a technical environment
  • Excellent analytical and problem-solving skills
  • Advanced proficiency with case management and monitoring tools
  • Superior customer service skills
  • Phone and remote support experience
  • Ability to solve and document solutions for usage of other technicians and customers
  • Ability to lead resolution activities with escalated customers
  • Ability to contribute to technical action plans
Job Responsibility
Job Responsibility
  • Successfully resolve technical issues for NonStop software from incoming internal or external businesses and end user's contacts and proactive notification systems
  • Respond to service, product, technical and customer-relations questions
  • Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence
  • Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process
  • Review and may resolve complex business issues
  • Add case resolution to KMS
  • Understand and utilize ITIL
  • Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

NonStop Remote Support Specialist

HPE Operations is our innovative IT services organization. It provides the exper...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years working knowledge on NonStop software essential
  • Experience troubleshooting in a technical environment
  • Excellent analytical and problem-solving skills
  • Advanced proficiency with case management and monitoring tools
  • Superior customer service skills
  • Phone and remote support experience
  • Ability to solve and document solutions for usage of other technicians and customers
  • Ability to lead resolution activities with escalated customers
  • Ability to contribute to technical action plans
  • Excellent verbal and written communication skills
Job Responsibility
Job Responsibility
  • Successfully resolve technical issues for NonStop software from incoming internal or external businesses and end user's contacts and proactive notification systems
  • Respond to service, product, technical and customer-relations questions
  • Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence
  • Act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process
  • Review and may resolve complex business issues
  • Add case resolution to KMS
  • Understand and utilize ITIL
  • Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right
New

Controller

We are looking for you as a Controller (m/f/d) in the area of revenue controllin...
Location
Location
Germany , Hamburg
Salary
Salary:
Not provided
https://www.bahn.de Logo
Deutsche Bahn
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • successfully completed university degree in business administration, ideally with a focus on finance and accounting, or a comparable qualification
  • several years of professional experience in controlling
  • strong business acumen
  • independent way of working
  • high affinity for numbers, deadlines and quality
  • confident and routine handling of commercial processes and planning tools
  • ability to prepare complex issues, figures and results in an understandable way and present them appropriately for the target audience
Job Responsibility
Job Responsibility
  • monitor key revenue positions, especially fare revenues, and ensure their correct booking
  • analyze revenue deviations and the underlying performance data and assess their impact on the transport contract – including identifying relevant action priorities and carrying out simulation calculations
  • create and process applications for compensation of the Deutschlandticket and the associated booking documents in the current year
  • take the lead in the correct billing with the transport authorities
  • responsible for commercial energy management for the entire company, develop suitable key figures and establish effective, action-oriented energy monitoring
  • in planning and forecast creation in TM1, take responsibility for revenues, performance data and energy
  • also support the optimization and further development of processes as part of the monthly, quarterly and annual financial statements
What we offer
What we offer
  • 16 free trips within Germany per year
  • further travel discounts such as DB job ticket for the daily commute
  • cheap travel options for family and friends
  • home office
  • flexible, individual working models
  • support through modern working forms, e.g. mobile working
  • flexible working time arrangements
  • support with time off or sabbaticals for caregivers
  • Fulltime
Read More
Arrow Right
New

DevOps Engineer

DevOps Engineer position at Techland, a video game company known for franchises ...
Location
Location
Poland , Warszawa; Wrocław
Salary
Salary:
Not provided
techland.net Logo
Techland S.A.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional experience on a similar position
  • Experience with scripting languages (eg: Python, PowerShell)
  • Experience with Unreal Engine tools and pipelines
  • Good problem solving skills
  • Good interpersonal and communication skills
  • Good command of English
Job Responsibility
Job Responsibility
  • Maintenance and development of build and deployment systems
  • Process automation (using Python)
  • Administering our version control system
  • user support (optimization and troubleshooting)
  • Supporting the submission process (packaging, documentation)
  • Conducting branching and integration tasks
  • Documenting and updating build and release processes
What we offer
What we offer
  • A dedicated Buddy who will support you in your daily tasks
  • private medical care
  • life insurance
  • pro-health campaigns
  • gifts for different occasions
  • outstanding work atmosphere in a highly-skilled team of professionals
  • flexible working hours
  • no dress code
  • full support of the dedicated HR Business Partner
  • dedicated development budget for each employee
Read More
Arrow Right
New

Writer

Techland is seeking a Writer to join the Narrative team in creating exciting, ac...
Location
Location
Poland , Warszawa
Salary
Salary:
Not provided
techland.net Logo
Techland S.A.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in writing narratives for video games
  • Being a true gamer at heart is an absolute must-have
  • Ability to work collaboratively and communicate effectively with different departments
  • Excellent command of both Polish and English
  • Creativity, independence, and the ability to work under time pressure
Job Responsibility
Job Responsibility
  • Designing narrative documentation, including creating story outlines, character descriptions, and world region overviews
  • Writing dialogues for the main storyline, side quests, and background conversations, in line with project documentation requirements
  • Designing, implementing, and developing dialogues in the proprietary C-Engine
  • Preparing and updating quest documentation (pitch, dialogue and scene scripts, quest character descriptions, etc.)
  • Collaborating creatively with the quest design team
  • Providing creative feedback on quest and scene creation and design within interdisciplinary quest teams
  • Participating in creative meetings aimed at developing quest documentation
What we offer
What we offer
  • Private medical care
  • Life insurance
  • Pro-health campaigns
  • Gifts for different occasions
  • Outstanding work atmosphere in a highly-skilled team of professionals
  • Flexible working hours
  • No dress code
  • Full support of the dedicated HR Business Partner
  • Constant stream of company newsletters, PR & project updates
  • Dedicated development budget for each employee
Read More
Arrow Right
New

Senior Manager Events and Catering

Assists the Assistant Director of Catering by providing support to the operation...
Location
Location
United States
Salary
Salary:
85000.00 - 113000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years’ experience in the event management, food and beverage, or related professional area
  • OR Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years’ experience in the event management, food and beverage, or related professional area
Job Responsibility
Job Responsibility
  • Projects supply needs for the department
  • Applies knowledge of all laws as they relate to an event
  • Understands the impact of banquet operations on the overall success of a conference event and manages activities to maximize customer satisfaction
  • Adheres to and reinforces all standards, policies, and procedures
  • Maintains established sanitation levels
  • Manages departmental inventories and maintains equipment
  • Schedules banquet service staff to forecast and service standards, while maximizing profits
  • Assists team in developing lasting relationships with groups to retain business and increase growth
  • Manages department controllable expenses to achieve or exceed budgeted goals
  • Verifies that all banquet event orders (BEO’s) are developed and distributed according to established guidelines
What we offer
What we offer
  • Relocation Assistance Available
  • Fulltime
Read More
Arrow Right
New

Software Engineer

We are looking for a skilled Software Engineer to join our dynamic team in New Y...
Location
Location
United States , New York
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science or a related field from a reputable institution
  • At least 3 years of experience as a software engineer, with a proven track record in full-stack development
  • Proficiency in TypeScript, React.js, and Node.js
  • Hands-on experience with mobile development, particularly using React Native
  • Ability to design and develop performance-sensitive and low-latency systems
  • Strong problem-solving skills and attention to detail
  • Familiarity with startup environments and an entrepreneurial mindset
Job Responsibility
Job Responsibility
  • Develop and maintain full-stack applications using TypeScript, React, and React Native
  • Design, implement, and optimize low-latency systems and performance-sensitive software
  • Collaborate with cross-functional teams to deliver high-quality solutions that meet user needs
  • Contribute to the development of mobile applications with expertise in React Native
  • Write clean, efficient, and scalable code to ensure optimal application functionality
  • Debug and troubleshoot technical issues to maintain system reliability
  • Participate in code reviews and provide constructive feedback to team members
  • Stay up-to-date with emerging technologies and incorporate best practices into development processes
  • Work in an entrepreneurial environment, taking ownership of projects and driving them to completion
  • Engage with product teams to understand user requirements and deliver impactful solutions
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right