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The Night Porter role is vital to our success, booking guests into the hostel, advising on our offering and services, assisting guests with enquires and questions, managing the Beds and Bars booking system, ensuring an effective hand over to the day team and working with the management team on security and safety. This is a full-time night owl position for people who will be available to work from 11pm-9am.
Job Responsibility:
Booking guests into the Hostel, advising on our offering and services
Assisting guests with enquires and questions
Managing the Beds and Bars booking system, ensuring all office administration is accurate
Ensuring an effective hand over to the day team
Working with the management team on security and safety
Advising guests on London attractions
Requirements:
Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based
All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units’ country
Have an up to date/active bank account in your own name
Be able to converse fluently in English
Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the hotel/bar
Nice to have:
Previous experience in a customer-based role preferred but not essential
What we offer:
50% off Food and Drink in all of our bars
50% off St Christopher’s Inns accommodation in Europe (and other partners across the world)
Industry-recognised training
Regular incentives and trips away
Employee of the Month, Quarter and Year awards with cash rewards