Night Auditor & Hotel Operations

• Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date
• Process all payment types such as room charges, cash, checks, debit, or credit
• Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
• Print contingency lists to have a record of all guests in case of emergency
• Sell a room/accommodation to guests without reservations based on availability
• Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages
• Complete the Room Rate Variance Report
• Process all guest check-ins and assign room
• Activate or reissue room keys using electronic key machine
• Count bank at end of shift and secure bank
• Balance and drop receipts according to Accounting specifications
• Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use
• Report accidents, injuries, and unsafe work conditions to manager
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Protect company assets
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Assist individuals with disabilities
• Thank guests with genuine appreciation
• Speak with others using clear and professional language
• Answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others
• Support team to reach common goals
• Comply with quality assurance expectations and standards
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Perform other reasonable job duties as requested by Supervisors

• Education: Associate degree in Accounting or related field
• Related Work Experience: 2 years related work experience
• Supervisory experience an asset
• License or Certification: Food handlers permit

Supervisory experience

• Equal opportunity employer
• Welcoming environment fostering diverse backgrounds
• Dedicated to non-discrimination on any protected basis
• Access to working in a global team