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We are seeking a dedicated and detail-oriented Network Operations Center (NOC) Specialist to join our team. You will work closely with cross-functional teams to troubleshoot issues, respond to alerts, and implement solutions that enhance our network operations. If you have a strong technical background, excellent problem-solving skills, and a passion for maintaining high-quality network services, we invite you to apply and contribute to our mission of delivering exceptional connectivity and support to our organization.
Job Responsibility:
Solving, escalating and tracking of system incidents according to the defined Service Levels
Analyzing, assessing and investigating alerts, warnings and errors generated by the corporate IT systems, applications and infrastructure components and issued by users
Performing operational tasks connected with corporate IT infrastructure (Remote Infrastructure Management)
Cooperation with other support teams within entire organization
Building-up and contributing to Knowledge Base
Requirements:
Primary support for WAN, LAN, WiFi issues
Familiarity with IT Network basic topics
Knowledge of IT infrastructure
Proficiency in English language
Good communication skills
Team player (international environment)
Stress-resistance
Willingness to learn
What we offer:
Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Complex environment of working, professional support and possibility to share knowledge and best practices
Ongoing development opportunities in a multinational environment
Broad access to professional trainings (incl. language courses), conferences and webinars
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
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