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The Application Support Engineer role involves collaborating with platform specialists to analyze business needs and ensure effective solutions. Candidates should have 5-7 years of experience in DevOps software development, with strong knowledge of programming languages like .NET and Java. Responsibilities include creating technical documentation, supporting system development, and troubleshooting issues. Preferred skills include Agile and Scrum methodologies. Join a leading technology services provider and contribute to innovative projects.
Job Responsibility:
Collaborate with Platform Specialists to understand detailed business and user requirements
Assist in creating technical documentation and system flowcharts
Analyze business needs and ensure solutions meet those requirements
Convert requirements into detailed system design documents
Prepare technical specifications for developers to implement
Support system development including database creation, coding, testing, and deployment
Document development processes, including usage and security procedures
Identify and troubleshoot logic or data errors, recommending fixes or escalating issues
Assist with application installation, deployment, and production implementation
Resolve issues during integration and testing phases
support production systems per SLAs
Provide task descriptions for operating and maintaining the implemented solution
Participate in post-implementation reviews
Perform other related tasks as required
Requirements:
5-7 years of experience in Dev Ops software development, with a focus on complex and multidisciplinary projects
Excellent knowledge of programming languages such as .Net or Java, with C#, Python, SQL interface Experience, with modern frameworks and libraries (e.g., React, Angular, .NET, Spring)
Any one of these frameworks JavaScript, Azure functions, Tomcat Windows server, Gitlab
Must work in relational & non-relational database (Any Database)
Nice to have:
Preferred to have Agile & Scrum development methodologies.