Named Technical Support Engineer Job at Roboflow

Technical Recruiter

As Amigo's first in-house recruiter, you'll be both an individual contributor an...

Location

United States , New York City

Salary:

150000.00 - 200000.00 USD / Year

Amigo

Expiration Date

Until further notice

Requirements

5-10+ years of full-cycle technical recruiting experience in high-growth startups (Series A-D), ideally in AI, healthcare tech, SaaS, or deep tech
Proven ability to source and close 20+ engineers per year in competitive markets, with strong track record of winning candidates against large tech companies
First-principles thinker who understands that environment shapes people more than brands
Deep technical fluency to evaluate whether candidates built vs operated, created vs improved, made architectural decisions vs followed them
Deep understanding of technical talent markets and what attracts engineers to early-stage opportunities in regulated industries
Pattern recognition for identifying builders: strong technical beliefs, experience creating from scratch, necessity-driven depth, and conviction about how systems should be architected
Comfortable being both strategic and hands-on—you can design systems and run searches yourself
Skilled in market positioning and storytelling—selling mission, clinical impact, and growth trajectory over brand-name safety to technical candidates
Experience with recruiting tools like Ashby, Greenhouse, Gem, HireEZ, or similar ATS and sourcing platforms
Strong operational mindset: track metrics, identify bottlenecks, and continuously improve processes

Job Responsibility

Own end-to-end recruiting for engineering and technical roles across Agent Engineers, Solutions Architects, ML Engineers, Backend/Infrastructure Engineers, and technical leadership
Develop and execute a scalable technical recruiting strategy that supports 4× team expansion, typically managing 8-12 open engineering roles at once
Directly source and close top technical talent, with a clear track record of delivering 30 hires per year in competitive markets
Screen candidates for builder vs operator signals before technical interviews—evaluating whether they built from scratch or operated existing systems, whether they have strong technical beliefs, and whether they've debugged below the application layer
Build and optimize the technical recruiting process from scratch: job descriptions, interview loops, candidate experience, evaluation frameworks, and time-to-fill metrics
Drive inclusive hiring practices, ensuring diverse candidate pipelines and equitable processes across all technical roles
Partner with leadership on headcount planning, org design, and evolving business needs as we scale our engineering organization
Provide market intelligence—compensation benchmarking for technical roles, competitive landscape insights, and positioning strategies for attracting talent from big tech, consulting, and healthcare backgrounds
Develop and manage sourcing channels including direct sourcing, agency partnerships, investor networks, academic institutions with strong CS/AI programs, and sourcing platforms
Track and analyze recruiting performance, defining and reporting KPIs such as source of hire, conversion rates, time to fill, and quality of hire for technical roles

What we offer

Comprehensive health, dental, and vision insurance
Mental health support and wellness coaching
Flexible wellness stipend for fitness, therapy, or personal growth
Daily catered lunch and dinner
Annual learning budget for courses, books, or conferences
Conference attendance budget for professional development
Development setup of your choice
Academic collaboration opportunities
Offers Equity
Offers Bonus

Fulltime

Threat Intelligence Research Engineer

We’re looking for a Threat Intelligence Research Engineer who can bridge two wor...

Location

United States , Orlando

Salary:

Not provided

ThreatLocker

Expiration Date

Until further notice

Requirements

5+ years in cybersecurity research, threat intelligence, security engineering, SOC analysis, or malware analysis
Strong knowledge of attacker TTPs, MITRE ATT&CK, malware behavior, incident response, and threat hunting workflows
Hands-on familiarity with tools such as SIEMs, sandboxes, EDR platforms, packet analyzers, and OSINT frameworks
Ability to read logs, investigate incidents, and interpret technical artifacts
Proven experience writing technical reports, threat advisories, security research, or cybersecurity analysis
Ability to translate complex material into clear, concise content without losing technical accuracy
Strong editorial judgment and an understanding of narrative clarity and structure
Deep curiosity and a research-driven mindset
Commitment to accuracy, integrity, and evidence-backed analysis
Ability to juggle multiple research topics while meeting publishing deadlines

Job Responsibility

Monitor, analyze, and report on emerging threats, indicators of compromise (IOCs), tactics, techniques, and procedures (TTPs), and global threat trends
Investigate vulnerabilities, misconfigurations, malware behavior, ransomware campaigns, and exploit chains
Conduct independent research on threat actors, intrusion patterns, and security gaps relevant to our customer base
Collaborate with internal engineering, SOC, and threat teams to access proprietary intelligence and validate findings
Produce clear, defensible, and high-accuracy analysis based on data and technical evidence
Transform threat research into high-quality reports, whitepapers, blogs, briefs, advisories, and thought-leadership content
Write in a way that resonates with cybersecurity professionals, executives, and IT leaders
Contribute to articles under the names of internal subject matter experts (SMEs) to elevate their voices and strengthen company authority
Develop clear visuals, diagrams, and technical explanations to support complex research
Ensure all content is technically rigorous, original, and aligned with our Zero Trust security philosophy

Customer Service Technical Advisor

At BT International, our purpose is to keep the world connected. As part of BT, ...

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Ability to meet the customers’ needs in line with the business requirements
Focusing on the objectives and the required outcomes of the processes while delivering a service
Working with a cooperative and positive attitude in a group setting to achieve common goals
Ability to comprehend and to oversee various aspects of a problem or a situation
In-depth understanding of LAN/WAN technologies (CCNA-level knowledge, the certificate is not needed)
Knowledge of network troubleshooting is required
1-2 years of experience in technical support is an advantage
Familiarity with the following products is an advantage: Cisco, Juniper, Adva, Avaya, Ipanema, Meraki is an advantage
English on a fluent level is a must
Effective communication

Job Responsibility

Owning, leading and driving issues and representing BT during technical conference calls
Handling technically complex incidents and changes received through ticketing tools, emails and occasionally calls
Being responsible for cooperating with internal and external stakeholders and making sure you leave a lasting good impression
Being exposed to a variety of internetworking technologies (MPLS, DMVPN, SDWAN, ZScaler, VoIP just to name a few) through supporting complex network solutions
Being a crucial part of operating and maintaining worldwide businesses for our customers in the pharmaceutical, manufacturing, automotive industry etc.
Delivers critical customer technical support for network, hardware, and infrastructure development
Executes across technical areas including systems requirements data analysis, engineering, systems design, systems development, computer programming, systems testing and deployment, quality assurance, configuration management, and systems documentation
Analyses user interfaces, maintains network, hardware, and software performance tuning, analyses workload and computer usage, maintains interfaces with outside systems, and analyses proposed system modifications and upgrades
Defines the problem and develops system requirements and specifications
Prepares required documentation including program-level and user-level documentation

What we offer

Bonus
Company car or car allowance
Health Insurance
Cafeteria
Smart working allowance
Having the opportunity to learn from senior colleagues/professional trainers
Finding out whether you are an early bird or a night owl thanks to the weekly rotating shift pattern (flexible working patterns)

Fulltime

SAP Inhouse Consultant PDM/PLM

We, GG Group, are a global family-owned business group, which develops and produ...

Location

Czechia , Mikulov or Brno

Salary:

Not provided

Sport Vision Czechia s.r.o.

Expiration Date

Until further notice

Requirements

Practical experience or strong interest in ABAP development, including enhancements, user exits, BADIs, function modules, and debugging
Understanding of engineering data structures, document models, classification, and revision logic, with the ability to translate them into SAP technical objects
Familiarity with PDM/PLM/CAD environments (e.g., Teamcenter, Windchill, SolidWorks PDM, SAP ECTR) and how they interact with SAP
Solid grasp of SAP master data concepts (materials, documents, classification) to ensure correct alignment of technical flows
Good analytical and problem-solving skills with a structured, methodical approach
Ability to communicate clearly with IT peers, developers, and engineering teams
Fluent in English

Job Responsibility

Design, develop, implement, and support technical integration flows between PDM/PLM/CAD systems and SAP
Analyze and troubleshoot data transfer issues, monitor queues/logs, and ensure stable interface operation
Translate engineering process requirements into technical specifications and integration logic
Collaborate with internal teams to define data validation rules, naming logic, and revision standards for incoming engineering data
Develop and enhance SAP-side solutions related to engineering and technical data (e.g., pricing logic, classification, document handling)
Prepare technical documentation, guidelines, and integration-related process instructions
Support SAP master data processes to ensure alignment with upstream and downstream processes
Work closely with engineering, IT, and external partners to align technical flows across systems

What we offer

Subsidy for comuting allowance up to 200 CZK per day, depending on the distance
Subsidized cafeteria meals
Contributions to retirement savings
Subsidy for sports or cultural activities amounting to 5,000 CZK per year (Cafeteria program or MultiSport card)
Subsidy for language courses
Bonus for referring a new employee
Loyalty bonus of at least 7,200 CZK per year
Flexible working hours (Mobile Work)
Attractive training and development opportunities
Company catering

Fulltime

Technical Account Manager

As a Technical Account Manager, you will own the ongoing technical relationship ...

Location

United States , New York City

Salary:

76800.00 - 109600.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts
3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming
Excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders
Natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems
Able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment

Job Responsibility

Own the ongoing technical relationship through the entire lifecycle of customers in your portfolio
Serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform
Drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team
Understand your customer's needs and proactively drive forward technical initiatives that help your customers achieve their business goals
Manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts
Be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity
Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells
Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture
Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle
Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Mobile Building Services Engineering Technician

Our client is a leading healthcare organisation dedicated to providing high-qual...

Location

United Kingdom , Bristol

Salary:

Not provided

Beautiful Recruitment

Expiration Date

Until further notice

Requirements

CSCS Card at the appropriate level of qualification
City& Guilds Part 3, ONC, NVQ Level 3 or equivalent, preferably in Mechanical or Electrical Engineering
Time served apprenticeship, in a Mechanical or Electrical biased discipline is essential
Comprehensive understanding of Health and Safety guidelines
Understanding of L8 Legionella ACOP within ideally Hospital buildings (but not essential)
A high level of organisation and time management skills in situations where there are sometimes conflicting priorities
Demonstrable fault-finding techniques and ability to read detailed plans

Job Responsibility

Manage the timely completion of work orders for planned and reactive maintenance, specialist sub-contract work and remedial work
Provide routine and specialised engineering maintenance and breakdown support to a regional group of named Hospital and Integrated Urgent Care sites
Provide technical, health, safety and environmental support & assistance as required
Provide training, mentoring and hands-on assistance to any additional mobile based Technicians or Engineering Assistants
Provide support and advice to the management team as required
Demonstrate a can-do attitude based on engineering standards in an environment of open and honest integrity
Help build and develop a strong team culture from day one
Comply with all relevant internal training

What we offer

Competitive salary
Opportunities for professional development and career growth
A supportive and inclusive work environment
Access to a wide range of employee benefits and perks
The chance to make a real impact in the healthcare industry
A vehicle, tools, mobile phone, laptop, tablet and a uniform

Fulltime

Data Engineering & Analytics Lead

Premium Health is seeking a highly skilled, hands-on Data Engineering & Analytic...

Location

United States , Brooklyn

Salary:

Not provided

Premium Health

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field. Master's degree preferred
Proven track record and progressively responsible experience in data engineering, data architecture, or related technical roles
healthcare experience preferred
Strong knowledge of data engineering principles, data integration, ETL processes, and semantic mapping techniques and best practices
Experience implementing data quality management processes, data governance frameworks, cataloging, and master data management concepts
Familiarity with healthcare data standards (e.g., HL7, FHIR, etc), health information management principles, and regulatory requirements (e.g., HIPAA)
Understanding of healthcare data, including clinical, operational, and financial data models, preferred
Advanced proficiency in SQL, data modeling, database design, optimization, and performance tuning
Experience designing and integrating data from disparate systems into harmonized data models or semantic layers
Hands-on experience with modern cloud-based data platforms (e.g Azure, AWS, GCP)

Job Responsibility

Collaborate with the CDIO and Director of Technology to define a clear data vision aligned with the organization's goals and execute the enterprise data roadmap
Serve as a thought leader for data engineering and analytics, guiding the evolution of our data ecosystem and championing data-driven decision-making across the organization
Build and mentor a small data team, providing technical direction and performance feedback, fostering best practices and continuous learning, while remaining a hands-on implementor
Define and implement best practices, standards, and processes for data engineering, analytics, and data management across the organization
Design, implement, and maintain a scalable, reliable, and high-performing modern data infrastructure, aligned with the organizational needs and industry best practices
Architect and maintain data lake/lakehouse, warehouse, and related platform components to support analytics, reporting, and operational use cases
Establish and enforce data architecture standards, governance models, naming conventions ,and documentation
Develop, optimize, and maintain scalable ETL/ELT pipelines and data workflows to collect, transform, normalize, and integrate data from diverse systems
Implement robust data quality processes, validation, monitoring, and error-handling frameworks
Ensure data is accurate, timely, secure, and ready for self-service analytics and downstream applications

What we offer

Paid Time Off, Medical, Dental and Vision plans, Retirement plans
Public Service Loan Forgiveness (PSLF)

Fulltime

TS Implementation Engineer

The Technical Services Implementation Engineer role at NTT DATA is an entry-leve...

Location

Indonesia , Jakarta Selatan

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Relevant vendor certification(s) as required
Entry level experience gained in a similar role, preferably within a global IT services organization
Basic understanding and appreciation of technical design principles
Ability to develop an understanding of fundamental project and administration processes
Good verbal communication skills
Demonstrate a client service orientation
Hands-on proactive in approach
The ability to work overtime when required
Some exposure to deployments for less complex tasks

Job Responsibility

Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle
Functions jointly with the Implementation Engineering team to meet client requirements
Action less complex configurations and installations
Attend to less complex break/fix events during project lifecycle
Provides support and work alongside with Senior Associate/L2 and other senior support engineers
Performs any other related task as required.

Fulltime

Named Technical Support Engineer

Roboflow

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 08, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Named Technical Support Engineer

Technical Recruiter

Threat Intelligence Research Engineer

Customer Service Technical Advisor

SAP Inhouse Consultant PDM/PLM

Technical Account Manager

Mobile Building Services Engineering Technician

Data Engineering & Analytics Lead

TS Implementation Engineer

Named Technical Support Engineer

Roboflow

Location:United States

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 08, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Named Technical Support Engineer

Technical Recruiter

Threat Intelligence Research Engineer

Customer Service Technical Advisor

SAP Inhouse Consultant PDM/PLM

Technical Account Manager

Mobile Building Services Engineering Technician

Data Engineering & Analytics Lead

TS Implementation Engineer

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
January 08, 2026