Mortgage Retail Sales Consultant

• Participate in soliciting residential mortgages from various sources
• produce high quality loans which are compliant and provide excellent customer service
• build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
• develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
• stay informed of mortgage industry trends and developments in the assigned market
• present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans
• understand real estate appraisals, title reports, and real estate transactions
• receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in
• analyze and offer mortgage loan products based on client needs
• review and analyze low to moderately complex financial and credit data
• match customer needs with an appropriate loan program and level of risk
• inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
• maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
• pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements

2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Basic Microsoft Office skills
• experience with retail residential mortgage, purchase fundings over the past 12 months referred primarily from established, local or external sources
• experience with educating clients on various mortgage programs
• excellent verbal, written, and interpersonal communication skills
• mortgage industry experience
• knowledge and understanding of sales prospecting and generating referrals
• experience developing and cultivating professional relationships
• bilingual speaking proficiency in Spanish/English
• customer service experience

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement