Moonlight Welcome Agent, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Sydney

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

W Sydney is hiring a Moonlight Welcome Agent to redefine night work and elevate the guest experience. Responsibilities include night audits, guest check-ins, payment handling, and ensuring smooth hotel operations during nighttime hours.

Job Responsibility:

Driving Whatever/Whenever service
Creating memorable experiences for guests during nighttime hours.

Requirements:

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date
Process all payment types such as room charges, cash, checks, debit, or credit
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
Print contingency lists to have a record of all guests in case of emergency
Sell a room/accommodation to guests without reservations based on availability
Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages
Complete the Room Rate Variance Report
Process all guest check-ins and assign room
Activate or reissue room keys using electronic key machine
Count bank at end of shift and secure bank, balance and drop receipts according to Accounting specifications.

What we offer:

Milestone Recognition
Sabbatical Leave
Leave Portability
Love Learning
Career Growth
Overall Wellbeing
Flexible Working
Birthday Leave.

Additional Information:

Job Posted:
June 26, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Moonlight Welcome Agent