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Monetisation Strategy Manager

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Intercom

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Location:
Ireland , Dublin

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Salary:

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Job Description:

At Intercom, we believe pricing is a powerful lever to accelerate our go-to-market strategy and showcase the value of our best-in-class AI solutions. As we continue expanding our product suite and launching innovative AI features, we're hiring a Monetisation Strategy Manager to join the Growth team. This is a high-impact, highly visible individual contributor role. Our ideal candidate combines strong business intuition with a collaborative mindset. You’ll own high-stakes pricing initiatives from idea to execution and collaborate with senior stakeholders across Product, Sales, Finance, and Marketing to bring your insights to life.

Job Responsibility:

  • Leading pricing strategy work for major initiatives
  • Conducting competitive analysis and partnering with Research to inform pricing decisions
  • Managing stakeholder alignment across go-to-market teams
  • Collaborating with Data Science to build and interpret pricing models
  • Partnering with Sales, Product, and Finance to develop discounting guidance, large-deal support, and enterprise packaging strategies

Requirements:

  • 5+ years of experience in pricing strategy, monetisation, business operations, strategy consulting or strategic finance
  • Excellent cross-functional collaboration skills
  • Strong communication skills
  • Sharp strategic and analytical thinking

Nice to have:

  • Comfort with executive communications
  • Experience with usage-based pricing or SaaS monetization strategy
  • Familiarity with SQL and Excel
  • Experience supporting deal strategy
What we offer:
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews
  • Pension scheme & match up to 4%
  • Life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers
  • Cycle-to-Work Scheme
  • MacBooks are our standard

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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