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MOC Engineer

https://www.tui.com Logo

TUI

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Location:
United Kingdom , Luton

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

The MOC Engineer will be responsible for delivering world class technical support to engineers and flight operations across the group on a 24/7/365 basis, controlling all aspects relating to the continued technical availability of the Group fleet. This is a shift based role working 12 Hr shifts, rotating 2 days 2 nights 4 off.

Job Responsibility:

  • Providing troubleshooting advice when required to Flight Crews and engineers worldwide to aid rectification of aircraft in service defects
  • Carrying out daily calls to key line stations & 3rd party bases to discuss current aircraft defects, aircraft operational status and planned night stop maintenance
  • Monitoring of Deferred Defects, Maintenance Actions and previous overnight maintenance activity to prevent Repair Interval Extension (RIE) process being invoked
  • Liaising with the Flight Ops & Base Maintenance Departments as to the serviceability and readiness state of the aircraft to maintain the daily flying programme
  • Co-ordination of Fleet Line Maintenance Activities worldwide through liaison with Engineers, Handling Agents, Flight Crews & Operations Duty Manager
  • Acting as the initial focal point for all engineering issues within the TUI Group for Line Maintenance, and directing the resolution of any AOG situations
  • Liaising with Part M on all technical and airworthiness queries between line stations and support departments
  • Liaising with Boeing and component OEMs on operational technical issues when required
  • Monitoring component removal history and invoking appropriate troubleshooting actions
  • Use of the MEL to optimise the maintenance plan
  • Supporting the Operation in a ‘hands on’ role where the need arises
  • Deputising for the MOC Duty Manager

Requirements:

  • Ability to hold CAA / EASA B1/B2 License
  • Recognised Aircraft Engineering apprenticeship or equivalent industry experience
  • Significant experience of AOG resolution, both hands on and detailed recovery planning
  • An excellent knowledge of AMOS, including maintenance planning functions and modification control
  • A logical thinker with the ability to generate ideas, alternatives, and solutions
  • Excellent communication skills with the ability to discuss & explain complex situations to all areas of the business
  • Make decisions based on operational risk with respect to Flight Delay Compensation
  • Strong organisational skills and sound office IT skills
  • Willingness to support the operation at short notice, including overseas, when required
What we offer:
  • Attractive remuneration
  • Discretionary bonus schemes
  • Generous travel benefits
  • Extensive health & well-being support
  • Access to TUI Learning Hub
  • Opportunities to work on global projects and teams
  • Involvement in local charity and sustainability initiatives like the TUI Care Foundation

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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