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Mobile Technical Specialist

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Vodafone

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Location:
Ireland , Dublin

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The Mobile Technical Specialist is responsible for on-site customer support with their Mobile estate including but not limited to the below accountabilities.

Job Responsibility:

  • Work with customers to develop and execute a comprehensive mobile strategy that aligns with their goals and objectives
  • Identify key areas where mobile technology can improve operational efficiency and patient care
  • Collaborate with stakeholders to ensure the mobile strategy supports the overall mission of the customer
  • Work closely with key stakeholders across the organisation to understand their technical support needs and challenges and providing feedback to the customer, Vodafone’s Solution Architect and the Vodafone Account Director
  • Prioritise tasks and adjust workloads based on changing requirements and business priorities
  • Facilitate communication and coordination between different teams to ensure seamless technical support services
  • Implement the detailed product plan for mobile applications and services developed with the customer and Vodafone
  • Monitor project timelines and milestones to ensure on-time delivery of features and improvements
  • Coordinate with developers, testers, and other stakeholders to address any issues and ensure smooth implementation of updates
  • Works closely with the Vodafone Managed Mobility Team and staging team to identify and resolve issues
  • Create and implement policies and procedures that govern the use and management of mobile devices and applications
  • Review the policies and configuration of the mobile routers using Vodafone Data Control and apply any changes required by the customer
  • Define security protocols and data protection measures to safeguard sensitive information
  • Regularly review and update policies to adapt to changing technologies and regulatory requirements
  • Stay informed about relevant regulations and standards governing mobile technology in the healthcare industry. Including NFR B7 and the upcoming NIST regulations for providers of essential services

Requirements:

  • Over 3 years Mobility experience in a telecommunications or commercial industry
  • Experience of managing teams & working cross-functionally
  • Understanding of mobile and associated products/services
  • Excellent communications and presentation skills
  • Ability to understand issues at both operational and strategic levels and to influence stakeholders to action
  • Understanding of Vodafone structure and governance
  • Advanced excel and data mining skills
What we offer:
  • Competitive Salary
  • Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance
  • Generous Employer Pension contribution
  • Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
  • Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!
  • Exclusive Family and Friends Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!
  • 23 days annual leave and 3 charity days off – PLUS a dedicated day off for your birthday
  • Access to our Wellness centre including free access to our Gym, health and wellness centre and external practitioners

Additional Information:

Job Posted:
February 13, 2026

Work Type:
Hybrid work
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