Mobile System Analyst Job at Randstad (Tokyo)

Senior Tech Support Analyst - AV Systems

As Atlassian scales, we are seeking a Senior Technical Support Analyst to join o...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

6 years of experience in corporate IT organization, specifically in Internal/Customer facing Technical Support role with exposure to office support and supporting customer face to face
3+ years of Solid AV experience in a corporate IT organization, specifically in Corporate AV Engineering
Expert-level understanding of video conferencing technologies
3+ years experience in Mobile Device Management systems such as Jamf & Omnissa Workspace ONE
3+ years experience in support and administration of SaaS applications
Experience with IT/AV office builds, maintenance, and refreshes
Experience with SSO/Okta implementations for SaaS applications
Demonstrable understanding of ITIL Framework and Service Management
Epic customer service skills, Problem-solving skills
Highly developed communication, interpersonal and administrative skills

Job Responsibility

Evaluate and provide technical support for Atlassians through our support channels (Email, Slack, Jira and in-person) with a focus on support of macOS / Apple hardware, AV and SaaS based applications
Manage relationships with internal Workplace tech teams, vendors and technicians, serving as an internal escalation point for troubleshooting and system repairs
Coordinate with integrators and vendors for builds, refreshes, and maintenance
Help plan and manage the AV component of major shows and events using Zoom Webinars and related technologies, both on-site and off-site, sometimes working with external production crews
Working with a globally distributed team, sharing knowledge and mentoring junior members through both process and technical expertise
Ability to work effectively within a team and autonomously as required, to meet deadlines
Create, maintain and share documentation in Atlassian’s IT Knowledge Base and the teams internal Knowledge Base
Provide lifecycle management of devices including hardware delivery and collections (Onboarding/offboarding employees), hardware sanitization and preparation for redeployment in office

Fulltime

Network Systems Analyst

Rowan is looking for a Network Systems Analyst that will serve as the main point...

Location

United States , New York

Salary:

65000.00 - 75000.00 USD / Year

Rowan

Expiration Date

Until further notice

Requirements

2-4 years experience providing remote support to field users
1-3 years experience working with store point-of-sales systems and related hardware
Proficiency with operating systems (Windows, macOS) and common software applications
Basic networking knowledge (IP addressing, DNS, DHCP), VOIP, and wireless network setup
Strong understanding of Google Workspace
Experience in remote support
Knowledge of computer hardware and peripherals
Proficiency with operating systems and networking
Knowledge of cybersecurity best practices and data protection regulations
Excellent communication and customer service skills

Job Responsibility

First-Line Support: Act as the initial point of contact for all IT-related inquiries via various communication channels (phone, email, ticketing system), providing timely and friendly responses to resolve issues within SLA or escalate them to 3rd party vendors when necessary
Networking Support: Support end-to-end internet and phone service installations across multiple locations, ensuring timely activation
Technical Troubleshooting: Diagnose and resolve hardware and software problems related to desktops, laptops, printers, mobile devices, and other IT equipment, ensuring minimal downtime and disruptions for end-users
Software Support: Assist users with software installations, updates, configurations, and troubleshoot issues related to operating systems, productivity applications, and custom software
Password Management: Handle password reset requests and user account management to maintain security and access controls
Communication and Confidentiality: Provide excellent customer service skills in a fast-paced environment. Talk end-users through their difficulties and turn the situation into a positive experience
Documentation: Create and maintain detailed documentation for common issues, troubleshooting steps, and solutions, aiding in the knowledge base for both the team and end-users
User Training: Conduct small-group or one-on-one training sessions to help users become proficient IT systems
Remote Support: Provide on-call remote assistance to off-site employees, ensuring their technical needs are met promptly and efficiently
IT Policies and Compliance: Ensure users adhere to firm IT policies and procedures, assisting in enforcing security protocols and compliance requirements

Fulltime

Business/System Analyst

Andersen is hiring a Business/System Analyst for a major Kazakh bank. The projec...

Location

Salary:

Not provided

Andersen

Expiration Date

Until further notice

Requirements

Experience as a Business or System Analyst in banking or fintech for 5+ years
Deep understanding of banking products and processes (cards, accounts, loans, payments, transfers, tokenization)
Experience integrating internal and external systems, including SWIFT, ERP, and third-party services
Knowledge of business analysis and modeling tools (BPMN, UML, ERD, C4)
Experience working with business process management systems such as Camunda, as well as integrating with systems like Colvir
Proficiency in SQL and data analysis skills, experience working with relational and NoSQL databases
Experience documenting requirements (BRD, FSD, SRS), preparing user stories and business process diagrams
Experience working with mobile (iOS, Android, HarmonyOS) and web interfaces (React/Web UI)
Understanding of microservice architecture, API-first, REST/gRPC, and event-driven approaches
Understanding of SOAP

Job Responsibility

Collecting, analyzing, and formalizing business requirements, documenting them as specifications, user stories, and acceptance criteria
Modeling business processes (BPMN, UML, flow charts) and describing system interaction logic
Collaborating with development, QA, and architecture teams to translate requirements into technical solutions
Organizing workshops, interviews, and discussions with stakeholders
Forming and maintaining the product backlog, participating in release planning and roadmap creation
Analyzing data, preparing reports and metrics to support managerial decision-making
Participating in system architecture design and integration with external services
Controlling requirement implementation, preparing test scenarios, and verifying results
Ensuring compliance with security and regulatory requirements (GDPR, PCI DSS, PSD2)

What we offer

Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses
We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates
There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded
You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow
Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more

QA Engineer- Senior Analyst I

As a QA Engineer- Senior Analyst I, you will collaborate closely with small cros...

Location

India , Noida, Uttar Pradesh

Salary:

Not provided

Daxko

Expiration Date

Until further notice

Requirements

7+ years of experience in Quality Assurance, with significant focus on mobile app testing
Strong proficiency in automation tools like Appium, Detox, or similar
Solid understanding of test automation frameworks and scripting in JavaScript, TypeScript, or Python
Experience with performance testing tools like k6, or similar
Hands-on experience in using REST APIs and testing tools like Postman
Familiarity with CI/CD environments and version control systems (Git)
Understanding of test strategies for both manual and automated testing
Knowledge of Agile/Scrum methodology and tools like Jira/TestRail
Hands-on experience in write database queries.

Job Responsibility

Design, implement, and maintain automated test scripts for iOS and Android mobile applications using Appium or Detox
Conduct end-to-end testing (functional, regression, smoke, sanity) for mobile apps
Set up and execute load and performance tests using tools like k6
Collaborate with developers and product teams to ensure test coverage for new features and releases
Contribute to CI/CD pipelines by integrating test automation into the build process
Log defects, analyze root causes, and validate fixes in agile development cycles
Maintain test documentation and report test coverage and test results regularly
Identify opportunities for test process optimization and efficiency

What we offer

Hybrid work model
Leave entitlements
Hospitalization/caregiving leaves
Paid parental leaves (Maternity, Paternity, & Adoption)
Group Health Insurance
Accidental Insurance
Tax-saving reimbursements
Provident Fund (PF)
Casual work environments
Company Events and Celebrations

Fulltime

Engineering Lead Analyst

The Engineering Lead Analyst is a senior level position (Vice President) respons...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in an Infrastructure Engineering role
Experience working in Financial Services or a large complex and/or global environment
Strong knowledge of Intune for Mobile Device Management essential
Knowledge of BlackBerry UEM Infrastructure desirable
Experience of managing stakeholders and driving progress on projects
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

Job Responsibility

Serve as a technology SME for internal and external stakeholders
Provide direction for all firm mandated controls and compliance initiatives
Define necessary system enhancements to deploy new products and process enhancements
Recommend product customization for system integration
Provide expert knowledge to assist support teams in troubleshooting issues
Advise or mentor junior team members
Impact the engineering function by influencing decisions through advice, counsel or facilitating services
Appropriately assess risk when business decisions are made

What we offer

Competitive base salary (annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Additional benefits supporting well-being, living well, and saving well

Fulltime

Senior Systems Analyst / Business Analyst (Digital Banking)

Senior Systems Analyst / Business Analyst (Digital Banking). About the Role: We ...

Location

South Africa , Johannesburg

Salary:

750.00 - 850.00 ZAR / Hour

Myn

Expiration Date

Until further notice

Requirements

10–15 years of experience in a Systems Analyst / Business Analyst role or similar
Proven experience in banking or financial services, with deep understanding of banking operations and regulatory environments
Hands-on experience with digital banking platforms: online banking, mobile banking, and digital wallets
Strong understanding of systems architecture, integration patterns, and APIs
Track record of successful end-to-end project delivery in complex environments
Exceptional analytical, problem-solving, and communication skills
Experience working in or supporting banks in Africa (West, East, or Southern Africa markets preferred)
Familiarity with payment systems, AML/KYC compliance, and mobile money ecosystems
Agile / Scrum experience and familiarity with tools like Jira, Confluence, etc.
Bachelor's or Master’s degree in Computer Science, Information Systems, Finance, or a related field

Job Responsibility

Work closely with business stakeholders to gather, analyze, and validate business requirements
Translate business needs into detailed functional and non-functional specifications
Support business case development and feasibility analysis for digital initiatives
Drive the enhancement of customer experience across digital channels
Collaborate with architects and development teams to design end-to-end solutions
Analyze existing systems to identify gaps, inefficiencies, and opportunities for improvement
Participate in system integration planning, including APIs and third-party platforms (e.g., digital wallets, payment gateways)
Ensure alignment between business needs and technical implementation
Lead requirements definition and support delivery of digital banking products, including: Online banking, Mobile banking applications, Digital wallets
Contribute to the roadmap for digital innovation, staying abreast of fintech and mobile trends

Application Developer Analyst, C. Advanced

The Office of Information Technology Services (OITS) is seeking an Application D...

Location

United States , Tallahassee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience in .NET MAUI framework and its capabilities to build native apps for Android, iOS, Windows, and macOS from a single codebase
5+ years of experience in XAML and its use in designing user interfaces in .NET MAUI apps
3+ years of experience with mobile app architecture patterns, such as MVVM, MVP, and MVC
3+ years of experience in C# and .NET development
3+ years of experience in building responsive and adaptive UIs using .NET MAUI and XAML
3+ years of analyzing and interpreting complex mobile app issues using tools like Visual Studio
Ability to provide excellent customer support
meticulous quality of work and work product

Job Responsibility

Collaborate with business analysts, project managers, and stakeholders to understand the functional and non-functional requirements of the application
Develop, maintain, and enhance mobile applications using .NET MAUI to support Android, iOS, macOS, and Windows platforms
Design and implement responsive, adaptive, and intuitive UI/UX components using XAML and .NET MAUI UI controls
Integrate applications with backend APIs, web services (RESTful, GraphQL), and databases
Implement platform-specific styling using MAUI Visual States and customize controls as needed
Write clean, efficient, and maintainable C# code using .NET features, such as async/await
Translate business requirements into architectural designs that align with business goals
Design the overall system architecture and define how different components of the interact
Develop user interfaces and ensure the front end is responsive, accessible, and user-friendly
Review code, architecture, and design to ensure they meet the standards

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Support Analyst

The 1st / 2nd Line Support Analyst will be part of a new team and will provide p...

Location

United Kingdom , London

Salary:

30000.00 - 32500.00 GBP / Year

Boston Hale

Expiration Date

Until further notice

Requirements

Hands-on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool)
Desktop Support (Windows 10/11 & MacOS)
Laptop deployment
OKTA
O365/Exchange administration tasks
Active Directory/Azure Active Directory admin
Microsoft InTune
AV meeting room setup and support
Microsoft Office application including Teams/Zoom
Basic working knowledge of networking & DNS

Job Responsibility

Provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations
Provide end-to-end support for end user issues, from hands-on work to the co-ordination of other IT support teams including setting up starters and leavers, infrastructure and application groups
Responsible for the installation, configuration, and troubleshooting of all end user hardware, software and related peripherals including desktops, laptops, printers, MFD's and all mobile devices
Responsible for providing technical assistance and end user support
Must deliver exemplary customer service to all users
50:50 1st Line : 2nd Line support tasks

What we offer

25 days of holiday to start and one extra day per year until you max out at 30 days
1 floating holiday on top of this
6 extra summer days off over summer
8 extra wellness days (these are not sick days) that we can use for almost anything
We usually shut down over Christmas for a week
Potential for a 7.5% performance based bonus (Company plus individual performance)

Fulltime

Mobile System Analyst

Randstad

Location:
Japan , Tokyo

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 25, 2025

Expiration:
April 27, 2027

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Mobile System Analyst

Randstad

Location:Japan , Tokyo

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 25, 2025

Expiration:April 27, 2027

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Senior Tech Support Analyst - AV Systems

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Support Analyst

Location:
Japan , Tokyo

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
May 25, 2025

Expiration:
April 27, 2027