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Mobile Roadside Technician

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Direct Line Group

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Location:
United Kingdom , Watford

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Category:

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Contract Type:
Employment contract

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Salary:

40000.00 GBP / Year

Job Description:

You will be an integral part of our expanding services, the backbone, and enjoy a career with endless variety and a genuine sense of fulfilment. You will be ready and prepared to put customers' minds at rest and assist with a full kit on board to help them get back on the move.

Job Responsibility:

  • Diagnose vehicle problems and understand the requirements to resolve them
  • Assist customers with issues such as being out of fuel, requiring a tyre repair/change, or a new battery
  • Give customers confidence to head off on their journey with no further interruptions

Requirements:

  • To be 21 years or over for insurance purposes
  • A current Category B driving licence is necessary
  • NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
  • Demonstrate empathy and a desire to always achieve the correct outcome
  • Experience of the Motor Repair industry
  • Display and utilise best practice and first-class Health & Safety behaviours
  • Collaboration with dispatch team to improve the customer claims journey
  • Use self-initiative

Nice to have:

Experience of lone working (desirable)

What we offer:
  • 9% employer contributed pension
  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • Income protection on 50% of your salary for 5 years
  • Life assurance cover at four times your salary
  • Flexible benefits scheme
  • Salary sacrifice scheme for fully electric and plug-in hybrid cars, and for private dental and medical cover
  • Enhanced maternity, paternity, shared parental, and emergency dependant leave
  • Employee Assistance Programme (EAP)
  • Trained mental health first aiders (MHFA) for support
  • Volunteering opportunities
  • Up to £50 a month to match any contributions you make to your local community

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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