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Mobile Associate

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Shoreline

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Category:
-

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Contract Type:
Employment contract

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Salary:

20.00 - 21.00 USD / Hour

Job Description:

Mobile Associates work as members of a Retail Team of Experts to bring the T-Mobile brand to life. They are brand ambassadors who build energy and excitement around products and services, thrive in fast-paced environments, and build expertise in uncovering customer needs. This role includes training and growth opportunities within T-Mobile.

Job Responsibility:

  • Helping customers pick up right where they left off in their shopping journey
  • exploring individual needs and providing hands-on demonstrations of technology in-store
  • side-by-side selling to find personalized solutions
  • approaching service and sales with composure, integrity and compassion
  • using digital tools in interactions and onboarding
  • completing training on T-Mobile in-store experience
  • establishing relationships and partnering with T-Mobile employees across channels
  • identifying and handing off small business leads
  • supporting team initiatives and creating an inclusive environment

Requirements:

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience
  • willingness to work alongside peers and store leaders
  • effective at balancing customer needs and performance goals
  • competitive drive

Nice to have:

Bilingual Spanish or Chinese

What we offer:
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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